Facilities Director

Tammy H
Tammy is a Facilities Director for Medxcel in Southeast Wisconsin where she has responsibility for four client hospitals and one large outpatient center. In her role Tammy oversees operations of the maintenance and facilities departments, ensuring alignment with the mission, values, and objectives of both Medxcel and the client organization. She and her teams ensure safe and efficient operation of the hospitals in compliance with all applicable regulatory and safety guidelines while maintaining service excellence.
 
“I found a great career here and I’m not finished. I hope to keep moving up and maybe help the Medxcel family out in a different role someday. The sky is the limit here and I’m open to any opportunity that comes my way, doing whatever it takes and knowing that Medxcel will help and support me along the way. Medxcel has provided me with the most support of any company I’ve worked for. You know you’re a part of the family, a part of the team.”
 

Describe your role and responsibilities.

I’m one of four directors in Wisconsin and I have responsibility for five facilities in the southeastern part of the state. I have a Facilities Manager reporting to me at each of my sites. We work side-by-side each week during site visits, planning, training, and addressing questions and concerns. I also help my managers look at ways to fill open positions. When I tell people about Medxcel and what we do, I tell them we are a facilities management company that provides maintenance, safety, environment of care and emergency management operations for our client’s facilities. We work together to support everything behind the scenes related to the buildings and grounds of the hospitals we serve.
 

Describe the path you took to arrive in your current role.

When I graduated from high school, I sought a career in law enforcement, and obtained a degree in Criminal Justice. To gain experience I joined the healthcare industry as a security officer. I learned that law enforcement is a very critical role and our safety department worked seamlessly with local law enforcement. I stayed in that sector for sixteen years, and through that time I matured, married, and started a family. I realized that law enforcement and security weren’t my passion and I started to contemplate what was next. I eventually found my passion working in life safety and environment of care where I fell in love with building operations, facilities maintenance and the inner workings of hospital operations. My love for all things facilities management continued to grow and I achieved a bachlors’ degree in occupational safety and health. I have been extremely fortunate to work alongside many mentors as my career progressed into leadership and my current role as director.
 

Which of Medxcel’s Core Values speaks to you the most?

I’m passionate about all of Medxcel’s Core Values but I think Creativity plays a huge part in what we do. No matter the challenge we’re facing, the fact that we can bring together so many different innovative ways of solving problems or fixing things helps us succeed every day. Every one of the facilities in my region has a building and equipment from a different era. That often means when things break down, we need creativity to look at it, troubleshoot it, brainstorm solutions, and bring resolution. When something isn’t working it feels like the easy solution is to just get a new one, but budgets don’t allow for that. We need to look at innovative ways to keep buildings and equipment operational so that business is not disrupted and we’re not harming the patients or staff. It’s our job to create a comfortable environment for everyone.
 

How has the ongoing pandemic affected the work of your team?

The pandemic has now become an ongoing part of our everyday work and we continue to support our customers, creating a safe environment for the patients coming through the door. The pandemic brought a lot of anxieties to our associates as we continued to work on campus. To support my teams I was working alongside each of them, providing support and guidance during the implementation of strategies to keep our building occupants and staff safe and healthy. It was my goal to provide timely updates and support them by listening to their concerns. In the early days we were dealing with a lot of uncertainty and people were getting information from social media and other unreliable sources. I let them know that Medxcel would provide them with the facts and tools that we needed and that I would never put them in harm’s way or in a dangerous situation. It’s important that we continue to manage with compassion and empathy, understanding that our associates have real lives and are dealing with the pandemic at home as well as at work. We made sure we had barriers up, and rooms ready for patients, our staff was putting up COVID wings as quickly as possible and I worked alongside them every step of the way. I hope our staff understands that I and my leadership team are here to help and support them no matter what we face next.
 

What would you say to someone considering working for Medxcel?

Medxcel is a great place to work. I love to talk to candidates about all the great things Medxcel can do for them and what they can add to our organization. I show people coming in the door the framework that we’ve already built and explain that we’re constantly looking at what we do, improving and building upon that. That’s what I’m most proud of. I onboarded a new associate today and one of the things I’m very excited about is the new guidebook given to all associates with QR codes, and information on how to get assistance and questions answered. Medxcel is always looking for ways to make our lives easier. I’m very proud to work for Medxcel.
 

What’s next for your career?

I found a great career here and I’m not finished. I hope to continue my career with Medxcel and maybe help the Medxcel family out in a different role someday. The sky is the limit here and I’m open to any opportunity that comes my way, doing whatever it takes, knowing that Medxcel will support me along the way. Medxcel has provided me with the most support of any company I’ve worked for. You know you’re a part of the family, a part of the team, and Medxcel will help us grow and work through any situation.
 

Is there anything unexpected you’ve learned during your career?

I’ve been in healthcare for 24 years and it’s taken me almost that long to understand how many facets there are to healthcare delivery. Right out of the gate I had no clue as to all the types of jobs there are within the healthcare setting. I wish that there was more information out there for juniors and seniors in high school about the careers that we offer. When I tell people where I work, they immediately ask if I’m a nurse. When I tell them what I do they say, “Oh I didn’t even know that job existed”. Our roles in facilities management are all behind the scenes, we come in and do building maintenance, and people don’t see the things that we do unless something is not working.
 
 

More Profiles

Greg G

Director Fire Systems

Greg G

Meet Greg! In his role as Director of Fire Systems, Greg is responsible for the strategy, direction, organization, and administration of Medxcel’s national fire systems program. He assists in developing and executing the policies and procedures of the program to support fire systems and safety compliance for Medxcel customers.
 
Read More

JD D

Chief Information Officer

JD D

Meet JD! In his role as Chief Information Officer (CIO), JD partners with business stakeholders on the strategic technology roadmap and options for innovation aligning with Medxcel’s goals and objectives. His Information Technology (IT) team provides an agile cohesive portfolio of technology solutions to meet the needs of Medxcel, our clients, and changing market conditions.
 
Read More

Stephen G

Director Landscaping

Stephen G

Meet Stephen! Stephen is the Landscaping Director for Medxcel where he is responsible for leading Medxcel’s landscaping operations at client sites across the country. He and his team are responsible for client satisfaction, capital development, cost savings programs, and global best practices in the field of healthcare landscaping. Stephen works alongside Medxcel operational leaders to develop, implement, and monitor goals, policies, and procedures. Stephen ensures that landscaping teams achieve balance between service delivery, cost, and efficiencies while continuously improving operating effectiveness and client satisfaction.
 
Read More

Scott C

Vice President, Emergency Management, Environment of Care and Safety

Scott C

Meet Scott! In his role as the Vice President, Emergency Management, Environment of Care and Safety, Scott oversees those operational areas for Medxcel healthcare customers across the country. Scott provides leadership, expertise, and drives the vision for integrated emergency management, general safety, security, fire protection, life safety, and accident prevention programs. Scott and his teams build collaborative partnerships with healthcare leaders, local, state, regional and federal stakeholders to share and coordinate information and activities leading to safe, healthy communities.
 
Read More

Lee W

Director, Customer Experience Center

Lee W

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.
 
Read More

Joe P

Plumber III

Joe P

Meet Joe! Joe is a Plumber III at a Medxcel customer site in Oklahoma. In his role, Joe is responsible for installing, repairing, and maintaining pipes, fixtures, and other plumbing used for water distribution and wastewater disposal within the facility. He coordinates with others to ensure that all projects are completed on time, and in compliance with all safety and building codes. As a team lead, Joe helps to train new associates and serves as a plumbing subject matter expert within his site.
 
Read More

Jeff R

Manager Facilities

Jeff R

Meet Jeffrey! Jeffrey is a Facility Manager at a client site in Alabama. In his role, Jeffrey manages the daily operations of the maintenance and facilities department for his facility. He and his team ensure that the property operates safely and efficiently and is in compliance with all applicable regulatory and safety guidelines while maintaining service excellence
 
Read More

David T

HVAC Tech II

David T

Meet David! David is an HVAC Tech II at a Medxcel client site in Kansas. In his role, David installs, operates, and maintains the hospital’s heating and air conditioning (HVAC) systems. He is responsible for identifying and completing needed repairs and assists with the installation of replacement equipment when needed. David and his team conduct preventative maintenance and upgrades to the HVAC systems and equipment and assist other teams within Medxcel as needed.
 
Read More

Kristen H

Regional Construction Manager

Kristen H

Meet Kristen! In her role as regional construction manager, Kristen is responsible for oversight of all Medxcel Planning Design and Construction projects and project managers in her territories. She works alongside facilities management and customer leadership teams to ensure the successful coordination, implementation, and completion of all capital construction, expansion, and renovation projects. She focuses on the overall effectiveness of the design and construction and alignment with the mission and strategy of Medxcel and the customer.
 
Read More

Rana O

Facilities Manager

Rana O

Meet Rana! Rana is a Facilities Manager for Medxcel in Southfield, Michigan. In her role Rana manages the daily operations of the maintenance and facilities department to ensure that the customer goals are reached while delivering service excellence. She assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Paul S

Facilities Manager

Paul S

Meet Paul!  Paul is the Facilities Manager at a hospital system in Tulsa, Oklahoma. In his role Paul manages the daily operations of the maintenance and facilities department to ensure that all customer goals are met while delivering service excellence. Paul assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Vicente F

HVAC Tech II

Vicente F

Meet Vicente! Vicente is an HVAC Tech II at a Medxcel client hospital in Kansas. In his role, he is responsible for maintaining the organization’s heating and air conditioning (HVAC) systems. He and his team identify repair and replacement needs and complete repairs and equipment installation as needed. Vicente conducts preventative maintenance and upgrades on the HVAC system equipment and assists other Medxcel departments as needed.
 
Read More

Tyris W

Manager Facilities

Tyris W

Meet Tyris! Tyris is a Facilities Manager for a Medxcel client in Jacksonville, Florida. As Facilities Manager, Tyris manages the daily operations of the maintenance and facilities department at his assigned hospital. He and his team ensure that the facility operates safely and efficiently and remains in compliance with all applicable regulatory and safety guidelines while maintaining service excellence.  Tyris works with both Medxcel and client leadership to align organizational goals and objectives.
 
Read More

Megan M

Facilities Support Manager II

Megan M

Meet Megan! Megan is a Facilities Support Manager, supporting Medxcel client sites in Florida and Alabama. In her role, Megan helps lead the implementation of Medxcel’s operating and compliance systems and assesses new and existing business for operational and regulatory compliance, providing support in those areas. Megan assists with the sales processes as needed providing operational analysis and technical support for sales proposals.
 
Read More

Joe R

Facility Manager

Joe R

Meet Joseph! Joseph is the Facility Manager at a customer hospital site in Illinois. In his role Joseph manages the daily operations of the maintenance and facilities department to ensure that the customer goals are reached while delivering service excellence. He assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Joy R

Facilities Support Manager III

Joy R

Meet Joy! Joy is the Facilities Support Manager for Medxcel’s Kansas, Texas and Oklahoma region. In her role, Joy leads the implementation of Medxcel’s operating system, Facility Management Operation Systems (FMOS) in her customer’s facilities. She is responsible for assessing new and existing customer facilities for operational and regulatory compliance using Medxcel’s Health Assessment tool and provides compliance support to her assigned facilities.
 
Read More

Latasha M

Facility Tech II

Latasha M

Meet Latasha! Latasha is a Facilities Tech II at a Medxcel client hospital in Oklahoma. In her role, she performs routine and preventative maintenance duties at her site. At her hospital location, Latasha maintains primary responsibility for repairing and maintaining the building’s conveyor and pneumatic tube systems.
 
Read More

Ricky W

Carpenter II

Ricky W

Meet Ricky! Ricky is a Carpenter II at a Medxcel customer site in Florida. In his position, Ricky is responsible for carpentry, painting, and general maintenance tasks at his facility. He repairs fixtures such as doors, locks, and cabinets. Ricky also primes, paints and stains surfaces in the hospital including walls, ceilings, equipment, and furniture.
 
Read More

Chelsea K

Maintenance Mechanic II

Chelsea K

Meet Chelsea! Chelsea works at a Medxcel customer site in Wisconsin and holds a unique hybrid position that combines the responsibilities of a facilities coordinator and a maintenance mechanic. In addition to her administrative duties as coordinator, Chelsea works on fire safety preventive maintenance (PM) and assists the technicians on her team as needed with PMs and repairs.
 
Read More

Kelly H

Resource Director

Kelly H

Meet Kelly! Kelly is a Resource Director for Medxcel. In her role, Kelly acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.
 
Read More

Sarah B

Electrician II

Sarah B

Meet Sarah! Sarah is an Electrician II for Medxcel in Michigan. In her role Sarah is responsible for maintenance and repair of electrical systems and wiring, equipment, and appliances. She diagnoses malfunctioning systems and components, using test equipment and tools to locate the causes of breakdowns and to correct issues.
Read More

Annette L

Fire Systems Inspector

Annette L

Meet Annette! Annette is a Fire Systems Inspector for Medxcel in Novi, Michigan. Her role is part of the Fire Systems Team that performs inspections, testing and maintenance on a variety of healthcare facility fire systems in their assigned region. These systems include fire alarm, fire sprinkler, fire extinguishers, fire walls, dampers and more. Annette and her team routinely test all individual fire alarm and sprinkler devices in the thirteen facilities in their region.
 
Read More

Daniel R

Director Facilities Management

Daniel R

Meet Daniel! As Facilities Director, Daniel oversees the operations of the maintenance and facilities department at his customer’s healthcare facility. He works with the customer and Medxcel to align and achieve operational goals while ensuring safe and efficient operation of the site in compliance with applicable regulatory and safety guidelines, all while maintaining service excellence.
 
Read More

Rob D

Fire Systems Tech III

Rob D

Meet Rob! Rob is a Fire Systems Technician III for Medxcel serving customers in Indiana. He serves as the team lead for the local Medxcel Fire Systems team and is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment in their assigned facilities.
Read More

Rachel H

Facilities Supervisor

Rachel H

Meet Rachel! Rachel is a Facilities Supervisor in the Chicago area, responsible for the day-to-day direction of her facilities department staff at a customer’s healthcare facility. She assists in setting strategic direction to achieve operational and financial goals for safety, utility and building systems. Her team ensures physical plant efficiency and cost minimization through preventive and corrective maintenance scheduling, energy management and regulatory compliance.
Read More

Josh G

Fire Systems Tech III

Josh G

Meet Josh! Josh is a Fire Systems Technician III for Medxcel in Birmingham, Alabama. In his role, Josh serves as the lead for the local Medxcel Fire Systems team. He is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment.
Read More

Jorge D

Maintenance Mechanic III

Jorge D

Meet Jorge! Jorge is a Maintenance Mechanic III for Medxcel in Austin, Texas. In his role Jorge is the team lead for his site’s maintenance team. Maintenance Mechanics perform preventive maintenance, and troubleshoot, diagnose, and repair mechanical systems and equipment at their facility.
Read More

Kenneth M

Fire Systems Tech II

Kenneth M

Meet Kenny! Kenny is a Fire Systems Tech II in Evansville, IN. He is responsible for the testing of systems including fire alarms, sprinklers, card access, nurse call, and security cameras across 17 customer facilities in Southern Indiana. He performs preventative maintenance, repairs, and inspections of the systems and equipment and is the subject matter expert in his region on fire alarms and fire suppression. Kenny ensures that all systems within his assigned sites meet safety and compliance standards including those dictated by the state, local Fire Marshall, The Joint Commission and the Department of Health and Environmental Services.
 
Read More

Tony J

Manager Facilities

Tony J

Tony is Manager Facilities for a Medxcel customer in Washington DC. As the Facility Manager, Tony is responsible for managing the daily operations of the maintenance and facilities departments. He partners with the customer’s leaders to develop, implement, and achieve operational goals. Tony and his team ensure the safe and efficient operation of the medical campus in compliance with applicable regulatory and safety guidelines. He works with associates, vendors, and the customer to drive successful operations and ensure satisfaction of all constituents.
 
Read More

Rexanna W

Facility Coordinator

Rexanna W

Rexanna is a Facility Coordinator for Medxcel at a hospital in Jacksonville, FL. In her role, Rexanna is responsible for ensuring the smooth operation of office and administrative functions supporting the facilities team members at her customer site. She provides exemplary customer service to both her team and her hospital leaders.  
Read More

Miguel F

Plumber II

Miguel F

Miguel is a Plumber II for Medxcel in Wichita, Kansas. In his role Miguel is responsible for installing, repairing, and maintaining pipes, fixtures and other plumbing equipment used for water distribution and wastewater disposal within the medical facility. Plumbers work cooperatively with other trades and laborers to ensure that all specifications, legislation, and policies are met and assigned projects are completed efficiently and on schedule.
Read More

Carla S

Area Vice President

Carla S

Carla is an Area Vice President for Medxcel, overseeing facilities management services across multiple sites in her assigned region. Working closely with customers, Carla is responsible for integrated service delivery, customer retention, associate development, and strategic initiatives in her region. Carla works closely with Medxcel and customer leadership teams to ensure strategic alignment and achievement of goals for all parties. 
Read More

Bill C

Power Plant Operator I

Bill C

In his role William is responsible for maintaining the safety and proper operation of the power plant and associated control structures. He and his team operate, maintain, and adjust boilers, furnaces, engines, pumps, heat exchangers, generators, motors, chillers, cooling towers, heating equipment, lighting, and ventilation and air conditioning equipment within their assigned facilities.  
Read More

Jeff F

Electrician III

Jeff F

Jeff is a Medxcel Electrician III in Tulsa, Oklahoma. In his role Jeff assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures. He diagnoses malfunctioning systems and components using test equipment and hand tools, locating the cause of a breakdown and correcting the problem. He inspects electrical systems, equipment, and components to proactively identify hazards, defects, and necessary repairs to ensure code compliance.
Read More

Paul S

Power Plant Operator III

Paul S

Meet Paul! Paul is a Lead Engineer for Medxcel, responsible for the safe and proper operation of the power plant and associated control structures for a hospital facility in Tulsa, OK.  As the Lead Engineer, Paul is the subject matter expert onsite for all plant operations, and he and his team ensure safety and regulatory compliance.
Read More

Greg K

Fire Tech III

Greg K

Greg is a Medxcel Fire Tech in Milwaukee, WI. He and his team oversee fire and sprinkler system inspections and maintenance for nine hospitals and several dozen clinics in the greater Milwaukee area.
Read More