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In January 2020, news of a new strain of coronavirus began to hit the news headlines. At the time, it was just background noise for most of the population, but Medxcel was already prepared to face what would become one of the greatest healthcare challenges the United States has ever faced. Our Emergency Management team of experts had plans in place and was ready to execute them when the pandemic hit the United States shores. Medxcel leaders were quoted in the media saying, “Not if, but when”.

This white paper details how proper planning for an emergency allowed for the continuation of hospital operations during COVID-19. Medxcel’s associates came together to ensure that our 160 hospitals and the patients they serve would continue to receive the highest level of care during this unprecedented crisis.