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(8/13/2020)

When the pandemic hit, facilities’ operations and emergency management plans had to be quickly adapted to the new disease. The crisis challenged hospitals to develop new approaches to manage population health and services when time, money and resources became scarce. As stay-at-home orders lifted and states began to reopen, some as early as mid-April, hospitals were faced with a “new normal” and a new task: What do we do now to continue fighting this pandemic, how do we ensure the health of our patients outside of COVID, and how can we be more prepared for the next crisis?