Public Compliance Surveys: The [Good or Bad] Impact on Healthcare Organizations
In April of this year it was announced that CMS (Centers for Medicare & Medicaid Services) is pushing to make accrediting organizations, such as The Joint Commission, surveys public (82 Fed. Reg. 19796, 4/28/17). Whether you’re thinking ‘‘oh no, this is going to make our hospital look horrible!’’ or ‘‘no big deal, our hospital is in great shape and has nothing to hide,’’ the impact could bring new insights from those seeking treatment.
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As the healthcare industry continues to shift to more of a consumer focus, the compliance focus remains on overall patient safety and quality of care.
Larry Lacombe, Vice President of Program Development and Facilities Compliance shares his insights on the impact of this change and how healthcare organizations can prepare as published in Health Care Daily Report.