Looking through the frosted glass
Imagine for a minute, that you aren’t an executive in a healthcare organization. Your child was just admitted to the local hospital with severe breathing problems. The doctors and nurses have been in and out of that hospital room many times, running tests, hooking up IVs and checking oxygen levels. The feeling of helplessness has overcome you, because naturally all parents just want their children to be healthy and happy, no matter what their age is.
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