Powerplant Operator II

Juan S

As Powerplant Operator II, Juan's discovered that his industrial expertise translates perfectly to healthcare—where keeping boilers running and temperatures comfortable directly impacts patient healing.

“For patients, little things like their room being too cold or too hot can make a big difference. We’re able to fix that and make them comfortable. Those little things matter.”

Tell us about your role as Powerplant Operator II.

I deal with the boilers, the chillers, the building automation system, and also take care of the tube system in the hospital. Working in a hospital, we spend a lot of time making rounds—walking through different areas and talking with the nurses to see what issues they may be having that we can resolve.

What path did you take to arrive in your current role?

I started off working at a refinery in 2014 with scaffolding, and did that for eight years. Then I moved to another oil company refinery, also with scaffolding work. From there, I ended up in Ingleside, Texas in a scaffolding role, where I switched over my craft to boiler making.
 
As a boilermaker, they always tell you that it’s like being an operator, but the only thing you can’t do is turn on the switch. We work with all the valves and everything that a power plant operator does, but you just can’t turn on the buttons. I had that experience for five years, then went to Lubbock to become a board operator, which is also a plant operator, but more on the computer side instead of actually in the field. That’s when I came to Medxcel.

What is the best part of your job?

The best part of my job is the community here at the hospital where I work in Austin. My coworkers and management team have been great since day one. My original manager—who’s now been promoted to director—always believed in me. When I consistently showed that I could go above and beyond, he pushed for my promotion from Powerplant Operator I to Powerplant Operator II. It meant a lot to have that kind of support.

How does your work impact patient care?

What we do directly impacts patient experience. Medxcel keeps the hospital safe, comfortable and functioning. For patients, little things like their room being too cold or too hot can make a big difference. We’re able to fix that and make them comfortable. Those little things matter and help patients have a better experience during their stay.

How has Medxcel supported your training and development?

I’d like to pursue certifications for boiler work, and what I’m leaning towards is becoming part of the compliance team that works with The Joint Commission. Medxcel has allowed me to start learning some of the documentation—wastewater management and fire extinguisher information. My manager is supporting me in learning these things because he knows of my interest, so he’s been giving me more work towards compliance documentation so I can learn more of the processes that Medxcel uses. This is a great job and I really look forward to growing my career here.

How would you describe the Medxcel culture?

It’s very friendly. Everyone that I’ve worked with has been great—not just my team, but the nurses and people from other departments too. There’s a real collaborative spirit here.

What would you say to someone who asks if you’d recommend working at Medxcel?

I would highly recommend it. It’s been one of the best jobs I’ve had, honestly.


 

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