Call Us
855-633-9235

Maintenance Mechanic III

Jorge D
Jorge is a Maintenance Mechanic III for Medxcel in Austin, Texas. In his role Jorge is the team lead for his site’s maintenance team. Maintenance Mechanics perform preventive maintenance, and troubleshoot, diagnose, and repair mechanical systems and equipment at their facility. Systems they are responsible for include HVAC, lighting, plumbing, ventilation, motors, and the installation and maintenance of other specialized equipment. As the team lead, Jorge also takes responsibility for more complex assignments that include multiple-systems or cross-departmental interaction. He ensures that the team performs their work safely and within regulatory compliance. He inspects the quality of work of the team members, assists with project productivity and material costs management, and ensures that life safety activities such as drills, tests and trainings are completed and properly documented. Jorge assists in training new associates and is also the lead locksmith at the facility.
 
“The best part of my job is the patients we serve. I love going into a patient’s room, maybe to do something simple like get their TV working but then I see how happy that makes them. Our patients don’t want to be in the hospital and it’s stressful. It’s important that we make their stay here as comfortable as possible, that’s the true purpose of our work.”
 

Describe your day-to-day responsibility and a typical day.

I’m the lead tech here so I provide leadership to the entire maintenance team. We operate three shifts because of course hospitals are open 24/7. During the day shift I have five technicians; that’s when we’re the busiest. I have one person on in the evening to finish up anything from the day shift that needs to be completed, and I have one technician working at night. The skill set of our team includes electrician, electronic tech, HVAC tech and plumber. There are also a supervisor and a manager on our team. As the lead I assign work orders as the come in, trying to match the best skill set to each job. I’m also the locksmith at this hospital so I get called in to assist on some of the more complicated jobs in that area. I try to always make myself available to help out whenever needed. I have close relationships with a lot of our hospital employees; some leaders in the hospital call me directly and I help get their requests addressed. Sometimes we need to involve a vendor for certain situations, and I help make that determination and facilitate that work. Sometimes I tell folks my job is a fire fighter; I’m usually putting out “fires” which in our world is urgent issues and emergencies.
 

Describe the path you took to arrive in your current role.

I have a background in maintenance, so I started here as a Mechanic II. About my second week on the job the Director started asking me to do locksmith work because the hospital locksmith had just left. I knew a little bit about the work, but this turned out to be a much bigger responsibility. In a hospital a locksmith takes care of much more than keys, there are complicated commercial electronic systems, and a lot of rules and regulations. I asked if I could go to school to receive the proper training and that was approved. I’ve been the locksmith here ever since in addition to all my other work. I have a really broad range of experience. A healthcare environment has a lot of codes and rules we must adhere to, so I never stop learning. I really value continuous learning; it’s important to know as much as possible about everything. It makes me feel good when I come in and know how to resolve an issue.
 

What is the best part of your job?

The best part of my job is the patients we serve. I love going into a patient’s room, maybe to do something simple like get their TV working but then I see how happy that makes them. Our patients don’t want to be in the hospital and it’s stressful. It’s important that we make their stay here as comfortable as possible, that’s the true purpose of our work. I also love being able to help my coworkers whenever they need me. I see the purpose of what I’m doing here as a team lead each day. I receive calls day and night and if I can help somebody I will. I’ve been on duty here by myself and I know how scary it can be when you are facing an emergency situation and don’t know what to do or need more help. I have a lot of knowledge because of my years of experience, and I hope that my team knows they can always rely on me to help them.
 

What is the best thing about working for Medxcel?

The best and most important thing about Medxcel is how much they care about their employees. Ever since I’ve started here my leaders have stressed that family comes first. We always take care of our families here and each other, that’s very important to me. One example is when my mother was very sick and I needed to go to Cuba to be with her. I spoke to my Director, and I told him, “My mom needs me. I need to go to Cuba”. It was unexpected but I’ll never forget what he said. He told me to not worry about work and to do whatever I needed to do to take care of my family. That value really stuck with me. I know we have a lot of challenges in our work, but Medxcel really takes care of us as individuals. They understand we have a life outside of work and they also listen to us when we have concerns or suggestions. Some companies do not listen to their employees or value their input, but Medxcel really values us.
 

What would you tell someone who was considering a career with Medxcel? 

I would tell them that life is easier when you love your job and that I love my job and working for Medxcel. I know that when my team does a good job everyone looks good. There are a lot of challenges on a daily basis and every day there is something new, but I really love it here. Seeing the impact we have on the comfort of the patients here reminds me every day of why we’re here; we’re here to serve the patients.
 

More Profiles

Detric A

Painter

Detric A

Meet Detric! Detric is a Painter for Medxcel in Jacksonville, Florida. As a Painter, Detric is responsible for applying primers, paints and stains to walls, ceilings, equipment, and furniture. He and his team may also work with signage and other surfaces such as parking lots, streets, and athletic play areas from time to time. He and his team are responsible for three hospital campuses in the Jacksonville, Florida area.
 
Read More

Vicente F

HVAC Tech II

Vicente F

Meet Vicente! Vicente is an HVAC Tech II at a Medxcel client hospital in Kansas. In his role, he is responsible for maintaining the organization’s heating and air conditioning (HVAC) systems. He and his team identify repair and replacement needs and complete repairs and equipment installation as needed. Vicente conducts preventative maintenance and upgrades on the HVAC system equipment and assists other Medxcel departments as needed.
 
Read More

Rana O

Facilities Supervisor

Rana O

Meet Rana! Rana is a Facilities Supervisor for Medxcel in Southfield, Michigan. In her role, Rana is responsible for supervising a staff of approximately 25 including a Facilities Coordinator and technicians skilled in maintenance, plumbing, carpentry, electrical, and power plant operations.
Read More

Tyris W

Manager Facilities

Tyris W

Meet Tyris! Tyris is a Facilities Manager for a Medxcel client in Jacksonville, Florida. As Facilities Manager, Tyris manages the daily operations of the maintenance and facilities department at his assigned hospital. He and his team ensure that the facility operates safely and efficiently and remains in compliance with all applicable regulatory and safety guidelines while maintaining service excellence.  Tyris works with both Medxcel and client leadership to align organizational goals and objectives.
 
Read More

Megan M

Facilities Support Manager

Megan M

Meet Megan! Megan is a Facilities Support Manager, supporting Medxcel client sites in Florida and Alabama. In her role, Megan helps lead the implementation of Medxcel’s operating and compliance systems and assesses new and existing business for operational and regulatory compliance, providing support in those areas. Megan assists with the sales processes as needed providing operational analysis and technical support for sales proposals.
 
Read More

Joe R

Facility Manager

Joe R

Meet Joseph! Joseph is the Facility Manager at a customer hospital site in Illinois. In his role Joseph manages the daily operations of the maintenance and facilities department to ensure that the customer goals are reached while delivering service excellence. He assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Joy R

Facilities Support Manager

Joy R

Meet Joy! Joy is the Facilities Support Manager for the Medxcel’s Kansas, Texas and Oklahoma region. In her role, Joy leads the implementation of Medxcel’s operating system, Facility Management Operation Systems (FMOS) in her customer’s facilities. She is responsible for assessing new and existing customer facilities for operational and regulatory compliance using Medxcel’s Health Assessment tool and provides compliance support to her assigned facilities.
 
Read More

Latasha M

Facility Tech II

Latasha M

Meet Latasha! Latasha is a Facilities Tech II at a Medxcel client hospital in Oklahoma. In her role, she performs routine and preventative maintenance duties at her site. At her hospital location, Latasha maintains primary responsibility for repairing and maintaining the building’s conveyor and pneumatic tube systems.
 
Read More

Ricky W

Carpenter II

Ricky W

Meet Ricky! Ricky is a Carpenter II at a Medxcel customer site in Florida. In his position, Ricky is responsible for carpentry, painting, and general maintenance tasks at his facility. He repairs fixtures such as doors, locks, and cabinets. Ricky also primes, paints and stains surfaces in the hospital including walls, ceilings, equipment, and furniture.
 
Read More

Chelsea K

Maintenance Mechanic II

Chelsea K

Meet Chelsea! Chelsea works at a Medxcel customer site in Wisconsin and holds a unique hybrid position that combines the responsibilities of a facilities coordinator and a maintenance mechanic. In addition to her administrative duties as coordinator, Chelsea works on fire safety preventive maintenance (PM) and assists the technicians on her team as needed with PMs and repairs.
 
Read More

Kelly H

Resource Director

Kelly H

Meet Kelly! Kelly is a Resource Director for Medxcel. In her role, Kelly acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.
 
Read More

Sarah B

Electrician II

Sarah B

Meet Sarah! Sarah is an Electrician II for Medxcel in Michigan. In her role Sarah is responsible for maintenance and repair of electrical systems and wiring, equipment, and appliances. She diagnoses malfunctioning systems and components, using test equipment and tools to locate the causes of breakdowns and to correct issues.
Read More

Annette L

Fire Systems Inspector

Annette L

Meet Annette! Annette is a Fire Systems Inspector for Medxcel in Novi, Michigan. Her role is part of the Fire Systems Team that performs inspections, testing and maintenance on a variety of healthcare facility fire systems in their assigned region. These systems include fire alarm, fire sprinkler, fire extinguishers, fire walls, dampers and more. Annette and her team routinely test all individual fire alarm and sprinkler devices in the thirteen facilities in their region.
 
Read More

Daniel R

Director Facilities Management

Daniel R

Meet Daniel! As Facilities Director, Daniel oversees the operations of the maintenance and facilities department at his customer’s healthcare facility. He works with the customer and Medxcel to align and achieve operational goals while ensuring safe and efficient operation of the site in compliance with applicable regulatory and safety guidelines, all while maintaining service excellence.
 
Read More

Rob D

Fire Systems Tech III

Rob D

Meet Rob! Rob is a Fire Systems Technician III for Medxcel serving customers in Indiana. He serves as the team lead for the local Medxcel Fire Systems team and is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment in their assigned facilities.
Read More

Kai P

Supervisor Facilities

Kai P

Meet Kai! Kai is the Supervisor Plant Operations for two customer sites in Austin, Texas. As Facilities Supervisor, he provides day-to-day direction to his facilities department staff. He assists with overall department planning and assists in setting the strategic direction of the team to achieve operational and financial goals for all safety, utility and building systems. His team is responsible for maintaining physical plants at peak efficiency while minimizing costs.
Read More

Rachel H

Facilities Supervisor

Rachel H

Meet Rachel! Rachel is a Facilities Supervisor in the Chicago area, responsible for the day-to-day direction of her facilities department staff at a customer’s healthcare facility. She assists in setting strategic direction to achieve operational and financial goals for safety, utility and building systems. Her team ensures physical plant efficiency and cost minimization through preventive and corrective maintenance scheduling, energy management and regulatory compliance.
Read More

Josh G

Fire Systems Tech III

Josh G

Meet Josh! Josh is a Fire Systems Technician III for Medxcel in Birmingham, Alabama. In his role, Josh serves as the lead for the local Medxcel Fire Systems team. He is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment.
Read More

Kenneth M

Fire Systems Tech II

Kenneth M

Meet Kenny! Kenny is a Fire Systems Tech II in Evansville, IN. He is responsible for the testing of systems including fire alarms, sprinklers, card access, nurse call, and security cameras across 17 customer facilities in Southern Indiana. He performs preventative maintenance, repairs, and inspections of the systems and equipment and is the subject matter expert in his region on fire alarms and fire suppression. Kenny ensures that all systems within his assigned sites meet safety and compliance standards including those dictated by the state, local Fire Marshall, The Joint Commission and the Department of Health and Environmental Services.
 
Read More

Tony J

Manager Facilities

Tony J

Tony is Manager Facilities for a Medxcel customer in Washington DC. As the Facility Manager, Tony is responsible for managing the daily operations of the maintenance and facilities departments. He partners with the customer’s leaders to develop, implement, and achieve operational goals. Tony and his team ensure the safe and efficient operation of the medical campus in compliance with applicable regulatory and safety guidelines. He works with associates, vendors, and the customer to drive successful operations and ensure satisfaction of all constituents.
 
Read More

Rexanna W

Facility Coordinator

Rexanna W

Rexanna is a Facility Coordinator for Medxcel at a hospital in Jacksonville, FL. In her role, Rexanna is responsible for ensuring the smooth operation of office and administrative functions supporting the facilities team members at her customer site. She provides exemplary customer service to both her team and her hospital leaders.  
Read More

Wayne D

Powerplant Operator III

Wayne D

Wayne is a Powerplant Operator III for Medxcel in New York. As a Powerplant Operator III, Wayne is the team lead and he and his team are responsible for ensuring the safe operation of the power plant and associated control structures at their facility. They operate, maintain, and adjust boilers, furnaces, engines, pumps, heat exchangers, generators, motors, chillers, cooling towers, heating equipment, ventilation, air conditioning, lighting, and associated equipment in the facility.
Read More

Miguel F

Plumber I

Miguel F

Miguel is a Plumber I for Medxcel in Wichita, Kansas. In his role Miguel is responsible for installing, repairing, and maintaining pipes, fixtures and other plumbing equipment used for water distribution and wastewater disposal within the medical facility. Plumbers work cooperatively with other trades and laborers to ensure that all specifications, legislation, and policies are met and assigned projects are completed efficiently and on schedule.
Read More

Bill C

Power Plant Operator I

Bill C

In his role William is responsible for maintaining the safety and proper operation of the power plant and associated control structures. He and his team operate, maintain, and adjust boilers, furnaces, engines, pumps, heat exchangers, generators, motors, chillers, cooling towers, heating equipment, lighting, and ventilation and air conditioning equipment within their assigned facilities.  
Read More

Paul S

Power Plant Operator III

Paul S

Meet Paul! Paul is a Lead Engineer for Medxcel, responsible for the safe and proper operation of the power plant and associated control structures for a hospital facility in Tulsa, OK.  As the Lead Engineer, Paul is the subject matter expert onsite for all plant operations, and he and his team ensure safety and regulatory compliance.
Read More

Jeff F

Electrician III

Jeff F

Jeff is a Medxcel Electrician III in Tulsa, Oklahoma. In his role Jeff assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures. He diagnoses malfunctioning systems and components using test equipment and hand tools, locating the cause of a breakdown and correcting the problem. He inspects electrical systems, equipment, and components to proactively identify hazards, defects, and necessary repairs to ensure code compliance.
Read More

Paul S

Facilities Supervisor

Paul S

Meet Paul!  Paul is the Facilities Supervisor at a hospital system in Tulsa, Oklahoma. As Facilities Supervisor, Paul provides daily direction to his Facilities Department staff serving the main hospital campus in Tulsa including four medical buildings and an office building, and three additional community hospitals with attached medical offices.
Read More

Greg K

Fire Tech III

Greg K

Greg is a Medxcel Fire Tech in Milwaukee, WI. He and his team oversee fire and sprinkler system inspections and maintenance for nine hospitals and several dozen clinics in the greater Milwaukee area.
Read More