Carla S

VP, Operations

Meet Carla! Carla is VP, Operations for Medxcel, overseeing facilities management services across multiple sites in her assigned region. Working closely with customers, Carla is responsible for integrated service delivery, customer retention, associate development, and strategic initiatives in her region. Carla works closely with Medxcel and customer leadership teams to ensure strategic alignment and achievement of goals for all parties.

“Medxcel gave me the opportunity to build the team of my dreams. I’ve been successful in each position I’ve transitioned into because of my teams. My team always shares everything with me, we are partners, and we cover for each other.”

Describe your responsibilities and the makeup of your team.

There are four VPs, Operations and we each have the responsibility of implementing field operation strategy for the organization in our region. I think of myself as the interface between customer leadership and Medxcel leadership, making sure that we connect our services, strategy, and vision to meet the needs of our customers. There are four area vice presidents and we each cover a region with multiple markets. My team consists of regional directors for each area or market so in my region I have two regional director positions, one each in Michigan and Wisconsin. Under each regional director we have facilities directors responsible for individual or groups of hospitals. These directors manage the facilities personnel at their customer sites.

Describe the path you took to arrive in your current role.

I attended Spellman College and during that time I had two consecutive summer internships at a hospital. After graduation I had the opportunity to work for healthcare organizations where I held roles in safety and emergency management. I got some additional experience in compliance and eventually found my way to Medxcel. I held the first regional emergency management officer position and after a few years I transitioned to regional safety director for Michigan then the regional director for facilities management with responsibility for facilities as well as planning, design and construction. Most recently I was promoted to VP, Operations for the region of Michigan and Wisconsin.

What types of training and development has Medxcel provided you that have assisted you in growing your career and achieving your goals?

One of the best things about Medxcel is that there are so many opportunities for development and training, and so many ways to grow an exciting career. Those opportunities have been invaluable along my career journey. I’ve taken advantage of leadership trainings, industry organization trainings, courses through Harvard Business, Managed Mentor, Medxcel University and other online courses. All of these have really helped develop me as a leader. Mentor programs help create valuable lasting relationships with Medxcel and customer leaders and allow me to learn from a wide variety of people about what works well and what doesn’t, what opportunities are available, and how I can apply those learnings. Even though we’re busy in our day-to-day work and personal lives, it’s important to take time to focus on growth and development and Medxcel supports and encourages that. I encourage all of my team members to take advantage of training and development programs and educational assistance is available to those who would like to further their education. There was a turning point in my career where I jumped from safety, which had been my comfort zone for over a decade, to operations as a regional director. With the support of Medxcel I was able to make that change in my career and grow my knowledge base.

What is the best part of your job?

As a leader, the best part of my job is seeing my team grow and be successful. To me, success means making our customers happy, providing a beautiful safe space for their staff, patients, and visitors. Success means ensuring that the environment is one we can all be proud of for the communities we serve. Success also means having a team with succession plans in place, seeing our associates grow and be promoted into new positions, sometimes seeing someone transfer to another department or division to learn something new and help cross-pollinate our organization. To me success is all about our associates, that’s the most fruitful part of my job.

How does Medxcel and its associates impact patient care?

I love to explain to people that even though we’re not clinicians, Medxcel provides an equally important component of caring for patients. I think of it as the inside the hospital contains the clinical work, those directly caring for the patients. Then the shell over that is the healthcare environment and that’s everything Medxcel is responsible for. We ensure that everything inside the hospital environment is safe, that the grounds are beautiful, that the facilities are in working order, that the temperature and humidity levels are correct, that we’re in compliance with all regulatory standards, and that everyone is prepared in case of an emergency. We also provide best pricing through our sourcing and contracting teams so that we can utilize the newest and most innovative technologies available for our customers. The inside clinical piece of the hospital can’t function without all of the things Medxcel takes care of; we’re equal partners working together to serve customers in our communities.

How would you describe the Medxcel culture?

Medxcel is an entire company of subject matter experts, in other words people with very high skill sets. Words I use to describe the culture at Medxcel include engaged, innovative, standardized, and best in class. I am a Medxcel fan, lover, and promoter!

What would you say to someone who asks you if you recommend working for Medxcel?

Coming to Medxcel was the best decision I’ve ever made, and I recommend it as a place to work a trillion times over. At some organizations, if you are looking for a career in facilities or safety there may not be a lot of opportunity for growth, but at Medxcel, we are completely focused on serving healthcare in that capacity. That provides associates with so many layers of opportunity whether they’re interested in facilities, safety, compliance, or even our corporate support functions like marketing, supply chain or finance. There are so many areas you can learn about, and you can grow your career within the organization. Medxcel supports the work we do and provides training and education, strategic leadership, standardization, and the resources we need to really grow and excel. I’ve always been made to feel that my job is extremely important and that I am greatly appreciated. That has done wonders for my career and makes me extremely engaged and excited about my work each day. Working at Medxcel is truly amazing.

More Profiles

Gregory S

Maintenance Mechanic II

Gregory wanted more responsibility and room to grow, and he found both at Medxcel. From metallurgy to hospital halls, he’s now in a place where he can hone his skills while positively impacting patients’ lives. As a Maintenance Mechanic, Gregory performs preventive maintenance and repairs the Michigan hospital’s mechanical equipment. In a typical day, he helps keep critical systems running, partners closely with hospital staff, and even shares his workday with some four-legged coworkers.

Maintenance Mechanic II

In his journey from manufacturing to the healthcare industry, Chris quickly learned that healthcare is fast paced and impactful. Every day on the job requires sharp skills, quick decisions, and unwavering attention to detail. As a Maintenance Mechanic, Chris has not only mastered heating, air, plumbing, and electrical systems, but also the complex intricacies of his facility. Patients count on his team for comfort and safety, so every repair matters.

Facilities Coordinator III

With over three decades of experience, Dawn brings energy and passion to everything she does. As the Facilities Coordinator for several Tennessee facilities teams, she’s responsible for managing vendors, streamlining systems, supervising compliance activities, and anticipating the next challenge. Serving as the quiet force overseeing hospital operations that keep patients and associates safe, Dawn pursues new certifications and skills that continue to elevate her expertise and strengthen the vital work happening behind the scenes.

Life Safety Code Specialist

Starting as an AutoCAD designer updating healthcare facility drawings, Darin now walks hospital halls ensuring each building meets strict compliance standards. As Life Safety Code Specialist, he conducts fire and life safety inspections of facilities, sharing findings and ensuring life safety drawings are up to code. Fueled by teamwork, a passion for educating others, and a “find a way” mindset, Darin has turned his technical roots into a purpose-driven career where protecting people comes first.

Vice President, Operations

At the advice of a family friend, Aaron took his first step into healthcare over twenty years ago. Starting as a boiler operator in a Wisconsin hospital, he now leads several facilities teams across the country, finding joy in a career that positively impacts lives. As Vice President, Operations, he ensures teams have the resources, tools, and support needed to serve patients, empower clinicians, and meet client expectations. Through mentorship, Aaron allows others to harness their unique strengths, fostering collaboration and unity as they work toward a shared mission.

Maintenance Mechanic II

“It's not just about fixing things all the time. It's customer service that’s important.” While preventive maintenance, troubleshooting, and mechanical system repairs are all part of his job as a Maintenance Mechanic, Phillip has found that building trust among patients and staff is as valuable as the technical work.

Powerplant Operator II

From scaffolding at oil refineries to operating critical systems in a busy Austin hospital, Juan has built his career one skill at a time. As Powerplant Operator II, he’s discovered that his industrial expertise translates perfectly to healthcare—where keeping boilers running and temperatures comfortable directly impacts patient healing. Just over a year at Medxcel, Juan has already earned a promotion and is eyeing compliance work next.

Building Automation Technician III

Before joining Medxcel, Marshall was searching for better hours and work/life balance. At Medxcel, he found a compelling mission, support, and peers who make it a joy to come to work each day. “At the end of the day, it’s really about people,” he shares.

Powerplant Operator III

Jesse’s passion for the skilled trades emerged in childhood, emulating his dad — a “very handy man” — from an early age. Describing himself as a “long-term individual,” he’s now been serving his hospital for nearly 30 years, keeping healthcare facilities operational while mentoring young professionals as they enter the field or advance their careers.

Maintenance Mechanic I

The son of a plumber, Tim learned the value of hard work and how rewarding a skilled trader career could be early on in life. Starting as a plumber, he acquired additional skills along his career path including auto maintenance, HVAC, equipment repair, and power plant operations, bringing a robust and wide-ranging set of experience to his work as a hospital maintenance mechanic.

Facilities Technician II

The Medxcel culture is very inclusive, diverse, engaging, and innovative. As a company we take great pride in our work.

National Director of Operations

I often find myself in the role of a coach. The conversations I have with people are less about me telling them what to do, and more about listening. “How would you do this? Have you thought about this?” I also provide insight and perspective to other departments on how initiatives might land in the field, exploring any ramifications we may not have considered.

Director, Facilities

Daniel oversees the operations of the maintenance and facilities department at his client’s healthcare facility. As Facilities Director, he works with the client and Medxcel to align and achieve operational goals while ensuring safe and efficient operation of the site in compliance with applicable regulatory and safety guidelines, all while maintaining service excellence.

Manager of Regulatory Compliance Support

Meet Joy! Joy is the Manager of Regulatory Compliance Support for Medxcel. In her role Joy leads Medxcel’s team of Facilities Support Managers who are responsible for implementing policies, procedures, processes, ad providing training to support of the Facility Management Operating system (FMOS®) for Medxcel’s operations across the United States. Through her team of Compliance Support Managers, Joy holds primary responsibility for assuring those policies, procedures, and protocols are implemented, enabling standardization, training, optimization, and compliance of facility operations.

Director Fire Systems

Meet Greg! In his role as Director of Fire Systems, Greg is responsible for the strategy, direction, organization, and administration of Medxcel’s national fire systems program. He assists in developing and executing the policies and procedures of the program to support fire systems and safety compliance for Medxcel customers.

Director, Customer Experience Center

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.

HVAC Tech II

Meet David! David is an HVAC Tech II at a Medxcel client site in Kansas. In his role, David installs, operates, and maintains the hospital’s heating and air conditioning (HVAC) systems. He is responsible for identifying and completing needed repairs and assists with the installation of replacement equipment when needed. David and his team conduct preventative maintenance and upgrades to the HVAC systems and equipment and assist other teams within Medxcel as needed.

Facilities Manager

Meet Paul! Paul is the Facilities Manager at a hospital system in Tulsa, Oklahoma. In his role Paul manages the daily operations of the maintenance and facilities department to ensure that all customer goals are met while delivering service excellence. Paul assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.

Manager Facilities

Meet Tyris! Tyris is a Facilities Manager for a Medxcel client in Jacksonville, Florida. As Facilities Manager, Tyris manages the daily operations of the maintenance and facilities department at his assigned hospital. He and his team ensure that the facility operates safely and efficiently and remains in compliance with all applicable regulatory and safety guidelines while maintaining service excellence. Tyris works with both Medxcel and client leadership to align organizational goals and objectives.

Maintenance Mechanic I

Meet Latasha! Latasha is a Maintenance Mechanic I at a Medxcel client hospital in Oklahoma. In her role, she performs routine and preventative maintenance duties at her site. She performs preventive maintenance troubleshoots, diagnoses, and repairs a variety of mechanical systems and equipment at her client facility.

Resource Director

Meet Kelly! Kelly is a Resource Director for Medxcel. In her role, Kelly acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.

Fire Systems Tech III

Meet Rob! Rob is a Fire Systems Technician III for Medxcel serving customers in Indiana. He serves as the team lead for the local Medxcel Fire Systems team and is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment in their assigned facilities.

Manager Facilities

Meet Jorge! Jorge is a Facilities Manager in Texas. In his role Jorge provides direction and leadership to the staff within the facilities department at his client site. He assists in setting the strategic direction to meet operational and financial goals, maintaining safety, utilities, and building systems. As Facilities Manager, Jorge also helps to ensure that all site regulatory and safety compliance is appropriately documented.

Manager Facilities

Tony is Manager Facilities for a Medxcel customer in Washington DC. As the Facility Manager, Tony is responsible for managing the daily operations of the maintenance and facilities departments. He partners with the customer’s leaders to develop, implement, and achieve operational goals. Tony and his team ensure the safe and efficient operation of the medical campus in compliance with applicable regulatory and safety guidelines. He works with associates, vendors, and the customer to drive successful operations and ensure satisfaction of all constituents.

Plumber II

Miguel is a Plumber II for Medxcel in Wichita, Kansas. In his role Miguel is responsible for installing, repairing, and maintaining pipes, fixtures and other plumbing equipment used for water distribution and wastewater disposal within the medical facility. Plumbers work cooperatively with other trades and laborers to ensure that all specifications, legislation, and policies are met and assigned projects are completed efficiently and on schedule.

Electrician III

Jeff is a Medxcel Electrician III in Tulsa, Oklahoma. In his role Jeff assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures. He diagnoses malfunctioning systems and components using test equipment and hand tools, locating the cause of a breakdown and correcting the problem. He inspects electrical systems, equipment, and components to proactively identify hazards, defects, and necessary repairs to ensure code compliance.

Fire Tech III

Greg is a Medxcel Fire Tech in Milwaukee, WI. He and his team oversee fire and sprinkler system inspections and maintenance for nine hospitals and several dozen clinics in the greater Milwaukee area.

Director, Purchasing

Andrea didn’t set out to find her dream job at Medxcel—but after one interview, she was calling the recruiter from the parking lot, insisting they find her a place somewhere in the company. As director of purchasing nearly six years later, she leads four specialized teams that keep Medxcel operations running smoothly. Her track record in building efficient processes and developing team members proves that when you find the right cultural fit, extraordinary things happen.

Open positions

If you are interested in a career with meaning, Medxcel is currently hiring for a wide variety of positions in your area.

View open positions and apply

Carla S

VP, Operations

Describe your responsibilities and the makeup of your team.

Describe the path you took to arrive in your current role.

What types of training and development has Medxcel provided you that have assisted you in growing your career and achieving your goals?

What is the best part of your job?

How does Medxcel and its associates impact patient care?

How would you describe the Medxcel culture?

What would you say to someone who asks you if you recommend working for Medxcel?

More Profiles

Gregory S

Maintenance Mechanic II

Chris O

Maintenance Mechanic II

Dawn P

Facilities Coordinator III

Darin N

Life Safety Code Specialist

Aaron C

Vice President, Operations

Phillip B

Maintenance Mechanic II

Juan S

Powerplant Operator II

Marshall M

Building Automation Technician III

Jesse S

Powerplant Operator III

Tim E

Maintenance Mechanic I

Todd K

Facilities Technician II

Brandon Q

National Director of Operations

Daniel R

Director, Facilities

Joy R

Manager of Regulatory Compliance Support

Greg G

Director Fire Systems

Lee W

Director, Customer Experience Center

David T

HVAC Tech II

Paul S

Facilities Manager

Tyris W

Manager Facilities

Latasha M

Maintenance Mechanic I

Kelly H

Resource Director

Rob D

Fire Systems Tech III

Jorge D

Manager Facilities

Tony J

Manager Facilities

Miguel F

Plumber II

Jeff F

Electrician III

Greg K

Fire Tech III

Andrea A

Director, Purchasing

Open positions