Tell us about your role.

I work alongside the transaction team to implement strategic real estate transactions. About 40% of our portfolio is owned by institutional owners—real estate investment trusts, Wall Street traded funds - and I work with them to leverage our portfolio and negotiate competitive pricing on leases.

We also help when our clients have several buildings on a campus, like medical offices around a hospital. I work with various entities to restructure those leases. Additionally, we’ve been tasked by clients to evaluate vacant land parcels they own and determine whether those should be held or disposed of. We evaluate medical office buildings and other properties to help our clients right-size their real estate portfolios.

What path did you take to arrive in your current role?

I have a master’s degree in urban planning from the University of Michigan. I spent 10 years working for the city of Boston, taking tax-foreclosed properties and redeveloping them. When my wife and I were getting ready to start our family, we moved back to Michigan, where I worked for a commercial brokerage house for over 15 years, heading up their healthcare division.

Next, I worked for a nonprofit in downtown Detroit called the Greater Downtown Partnership for five years. This was before downtown Detroit started bouncing back. The mayor had an economic development strategy that funded building acquisitions, and our job was to clean up titles and sell properties to the city for a dollar. Opportunistic investors were holding properties hoping to make future profits, so this program helped get those properties redeveloped sooner. It made a huge difference to the city.

Eleven years ago I moved to the healthcare industry, joining the Medxcel team five years ago, helping to drive real estate optimization for our healthcare clients.

Tell us about your team and how their work impacts patient care.

We divide U.S. regions into markets, and each market is led by a regional director who reports to me. All of those regional directors have considerable corporate and healthcare real estate experience, with teams of professionals reporting to them. The regional directors focus on relationships with our clients’ market leaders and implement strategic plans aligned with local goals.

Patient experience is a huge focus for our clients, and our team directly impacts that. How do buildings present to patients, their families, and visitors? Perception is reality, and we need our buildings to present as well-maintained and safe - a positive representation of the healthcare system. When patients and families approach a healthcare facility, that first impression matters tremendously to their overall experience and confidence in the care they’ll receive.

How does your team collaborate with other areas of the business?

What I love about Medxcel is that we offer a full suite of coordinated services. I work very closely with our planning, design, and construction team because real estate transactions often involve some level of space renovation. For larger medical office buildings, our facilities management team is often involved in maintenance and ongoing operations. I think we’re really unique in the comprehensive, coordinated level of services we provide to our customers.

How would you describe the Medxcel culture?

Medxcel does a great job creating a unified team, even though many of us are scattered across the country. We serve client sites nationwide and offer a variety of services, but our culture is collaborative, and I feel proud to work here.

How does Medxcel support you and your team's career growth?

Medxcel is great at supporting career advancement. On both the transaction and property management sides of real estate, there are specific certifications and trainings: Certified Property Manager for property management, and Certified Commercial Investment Member for transaction management. We provide reimbursement opportunities when team members put together a plan and budget to achieve their desired certifications.

When it comes to career growth, Medxcel definitely likes to promote from within. I think people in the real estate industry are looking for a career versus just a good job, and Medxcel is a great place to build that real estate career within the healthcare industry. It’s exciting to see team members being promoted - it sends an affirming message to others.

The other great thing about Medxcel is there are opportunities to learn and grow within multiple disciplines—planning, design, construction, facilities management, and more - not just real estate.

How does Medxcel support your wellbeing?

Medxcel has a strong cultural belief in work-life balance. Everyone is committed to working smart and working hard throughout the day while letting team members enjoy their lives when they’re not at work.

More Profiles

Jay J

National Director, Real Estate

From military service to healthcare real estate expertise, Jay brings a unique perspective to his role as National Director of Real Estate. With over two decades of specialized expertise, Jay leads the implementation of a new platform that’s transforming how Medxcel manages outpatient facilities, bridging the gap between real estate operations and healthcare delivery.

Supervisor, IT Service Desk

From creating recycled art to IT solutions, Thomas brings his whole self to work as Medxcel’s IT Service Desk Supervisor. With a background in retail, Thomas combines technical expertise with genuine customer care to keep Medxcel team members and systems running smoothly.

Process Improvement Manager, Construction

With a background in engineering and a Six Sigma black belt, Vishal brings fresh perspective to Medxcel’s construction processes. As process improvement manager, he brings cross-functional teams together to identify and tackle pain points, implementing solutions that ultimately enhance healing environments for patients. His collaborative approach and change management expertise are transforming how Medxcel supports healthcare facilities.

Client Solutions Consultant I

Employers often tout work-life balance when recruiting employees. Not every employer lives out that promise, however. For Deb, healthy work/family boundaries and leaders who encourage and celebrate community service are two reasons why she’s enjoyed working at Medxcel.

Talent Acquisition Partner I

A self-described “connector of opportunity,” Breon recruits talented professionals for a variety of roles at Medxcel. When asked what stands out about Medxcel as an employer, Breon points to two things: growth opportunities and adherence to core values. “The people you’ll meet at Medxcel are eager to be valuable resources,” he shares: “That’s what makes helping people find their place here so rewarding.”

Construction Manager III

Open. Diverse. No pretenses. It’s how Dylan describes the culture at Medxcel, though those weren’t the traits that compelled him to apply to his current role. “I came to Medxcel to prioritize work-life balance. I was very upfront about that in my interviews,” he shares. Dylan’s found that balance in a work environment that mirrors his own personal values and priorities — plus a collaborative culture where everyone has a voice.

Director, Regulatory Compliance

Safety is huge for patients. You never want anyone to go home sicker than they came into our facilities. We can’t do anything about what brought them to the hospital, but we don’t want their condition to worsen because of our buildings, or because the air pressure is wrong, or because there was a fire, for example. They shouldn’t have to worry about water systems, temperature, humidity, none of those things should be on their minds.

National Director of Operations

I often find myself in the role of a coach. The conversations I have with people are less about me telling them what to do, and more about listening. “How would you do this? Have you thought about this?” I also provide insight and perspective to other departments on how initiatives might land in the field, exploring any ramifications we may not have considered.

National Director, Environment of Care and Safety

I've continued to evolve professionally, in a lot of unexpected ways. If you told me eight years ago that I’d be the expert on ligature work, I’d have said “no way.” But doors have opened for me to expand my knowledge base and apply it.

Vice President of Strategic Planning and Sustainability

Meet Dan! In his role as Vice President of Strategic Planning and Sustainability, Dan is responsible for a wide range of strategic programs including master facility planning, facility capital planning, design standards, and sustainability programs. Dan partners with Medxcel and client leaders to understand their goals and align them with appropriate facility solutions. Dan and his team are tasked with expanding Medxcel’s focus on sustainability and helping customers achieve their environmental stewardship and sustainability goals.

Manager of Regulatory Compliance Support

Meet Joy! Joy is the Manager of Regulatory Compliance Support for Medxcel. In her role Joy leads Medxcel’s team of Facilities Support Managers who are responsible for implementing policies, procedures, processes, ad providing training to support of the Facility Management Operating system (FMOS®) for Medxcel’s operations across the United States. Through her team of Compliance Support Managers, Joy holds primary responsibility for assuring those policies, procedures, and protocols are implemented, enabling standardization, training, optimization, and compliance of facility operations.

Regional Director, Property Management

Meet Elyssa! As regional director, property management, Elyssa is responsible for overseeing the delivery of property management services within her region. She and her team members connect client sites, Medxcel teams, and key stakeholders across the business, ensuring accountability in meeting standards, achieving technical service delivery excellence, meeting financial and performance objectives, and delivering client satisfaction.

Vice President, Human Resources

Meet Casey! In her role as Vice President, Human Resources, Casey is responsible for the entire human resources function including developing and implementing strategies for talent development, acquisition, and HR services. Casey partners with the Medxcel leadership team to develop business strategies that address the talent capabilities and needs to advance Medxcel and its clients. The HR team creates and implements programs designed to attract, motivate, develop, and retain top talent within the industry, creating career paths and development opportunities for associates and leaders.

Director Fire Systems

Meet Greg! In his role as Director of Fire Systems, Greg is responsible for the strategy, direction, organization, and administration of Medxcel’s national fire systems program. He assists in developing and executing the policies and procedures of the program to support fire systems and safety compliance for Medxcel customers.

Director, Customer Experience Center

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.

Regional Director Construction

Meet Kristen! In her role as regional director construction, Kristen is responsible for oversight of all Medxcel Planning Design and Construction projects and project managers in her territories. She works alongside facilities management and customer leadership teams to ensure the successful coordination, implementation, and completion of all capital construction, expansion, and renovation projects. She focuses on the overall effectiveness of the design and construction and alignment with the mission and strategy of Medxcel and the customer.

Construction Project Coordinator

Meet Jessica! Jessica is a Construction Project Coordinator for Medxcel, serving the Kansas/Oklahoma region. In her role, Jessica coordinates capital projects for her region’s construction team. She ensures there is alignment and communication with all involved departments, and that construction software systems are updated to streamline all aspects of construction projects.

Infrastructure Manager - Elevator Program

Charles oversees the national elevator program for Medxcel. In his role he is responsible for managing the nationwide elevator portfolio and vendor contracts for Medxcel customer sites. As part of the Planning, Design and Construction team, he also assists with analyzing vertical transportation needs for complex capital projects.

Regulatory Compliance Manager III

Meet Megan! Megan is a Regulatory Compliance Manager III where she helps lead the implementation of Medxcel’s operating system. She assesses new and existing clients for operational and regulatory compliance and provides operational and regulatory support to Medxcel facilities.

Workforce and Report Analyst

Meet Alenna! Alenna is a Workforce and Report Analyst for Medxcel. In her role, Alenna supports the Client Experience and Solution Center (CEC) team by helping to standardize, optimize, and automate key staffing and forecasting processes supporting associate engagement. She works with key stakeholders within Medxcel to ensure that department resources are optimized.

Energy Project Manager II

Meet Kathryn! As an Energy Project Manager II, Kathryn is responsible for energy related initiatives associated with facility infrastructure, supply and demand side operational risks, and development of optimized infrastructure solutions associated with energy spend. Her responsibilities include utility bill management,utility contact for acquisitions and divestitures, and point of contact for collaboration with supply chain and finance on energy projects.

Manager Product Marketing

Meet Carrie! As Manager Product Marketing, Carrie leads the team responsible for creating and implementing product messaging and materials to support the growth of Medxcel.

Project Manager, Solutions Delivery

Thinking back to past employers, Billie recalls a lot of resistance: Resistance to change, to growth, to opportunities. Not so with Medxcel, where she’s been encouraged to develop new skills, pursue her career aspirations, and have a say in company processes and plans. “It doesn’t feel like you have to elbow your way in or fight for what you need,” she recounts: “It just feels like support.”

Resource Director

Meet Kelly! Kelly is a Resource Director for Medxcel. In her role, Kelly acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.

Resource Director

Meet Daniel! Daniel is a Resource Director for Medxcel. In his role, Daniel acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.

Building Performance Standards Manager

Meet Shawn! Shawn holds the role of Building Performance Standards Manager for Medxcel. In her role, Shawn is responsible for understanding customer facility expectations and evaluation of building performance, using evidence to support planning and design standards. She collaborates with subject matter experts within Medxcel and its customers, utilizing analysis to optimize standards across multiple factors and variables. Shawn is responsible for managing two processes: evaluation of building performance and the creation of new standards and upgrading of existing standards. Her work will help Medxcel develop a body of knowledge that is unique to the healthcare marketplace.

Client Experience Coordinator Sr.

Meet Lisa! Lisa is a Client Experience Coordinator Sr. for Medxcel. In her role she provides exceptional service to Medxcel customers, business leaders and client-based technicians to dispatch service requests. She is responsible for documenting reported issues and works with Medxcel technicians to resolve incidents to enable customers to deliver quality care to their patients.

Property Manager II

Meet Heather! Heather is a Real Estate Property Manager II in the Southeast region of Wisconsin. In her role, Heather manages leases and properties for her assigned portfolios. She focuses on managing relationships, within Medxcel, with clients, and with third-property vendors to ensure that properties are professionally operated according to real estate strategies of Medxcel and the client.

Manager, Contracts and Vendor Management

Meet Kelly! As manager, contracts and vendor management, Kelly leads Medxcel's supply chain efforts to support the development, implementation, and monitoring of contracts and agreements associated with Medxcel's large scale vendor programs. Kelly works alongside key stakeholders to ensure cost savings and value delivery, while meeting needs for complex capital projects. Kelly is responsible for ensuring that all suppliers and vendors meet all related building and saety codes, regulations, and accrediting agencies.

Compliance Support Analyst

Meet Kellie! Kellie holds the role of Compliance Support Analyst for Medxcel at the corporate office in Indianapolis. Kellie and her team support the Program Management and Compliance teams. Kellie analyzes data from divisional resources, identifying trends, improvement opportunities, benchmarking, and training opportunities.

Construction Project Manager II

Kathy is a Construction Project Manager for the Northwest Illinois Region of the Medxcel Planning, Design & Construction organization. In her role Kathy is responsible for managing capital projects at the customer’s medical facilities within her region. She oversees the planning, tracking and ongoing evaluation of each project including scope, scheduling, and budget.

Manager, Business Insights

Cliff is Manager, Business Insights (BI) and works within the Analytics Center of Excellence (COE) at the Medxcel Corporate Office in Indianapolis. In his role, Cliff works closely with the COE Manager, and oversees a team of analysts. He and his team are responsible for facilitating the BI processes used to provide the Medxcel organization with high level analysis of quantitative and qualitative data from both internal and external sources.

VP, Operations

Carla is a VP, Operations for Medxcel, overseeing facilities management services across multiple sites in her assigned region. Working closely with customers, Carla is responsible for integrated service delivery, customer retention, associate development, and strategic initiatives in her region. Carla works closely with Medxcel and customer leadership teams to ensure strategic alignment and achievement of goals for all parties.

Director, Purchasing

Andrea didn’t set out to find her dream job at Medxcel—but after one interview, she was calling the recruiter from the parking lot, insisting they find her a place somewhere in the company. As director of purchasing nearly six years later, she leads four specialized teams that keep Medxcel operations running smoothly. Her track record in building efficient processes and developing team members proves that when you find the right cultural fit, extraordinary things happen.

Mark Y

National Director, Real Estate Transactions

Tell us about your role.

What path did you take to arrive in your current role?

Tell us about your team and how their work impacts patient care.

How does your team collaborate with other areas of the business?

How would you describe the Medxcel culture?

How does Medxcel support you and your team's career growth?

How does Medxcel support your wellbeing?

More Profiles

Jay J

National Director, Real Estate

Thomas M

Supervisor, IT Service Desk

Vishal K

Process Improvement Manager, Construction

Deborah H

Client Solutions Consultant I

Breon J

Talent Acquisition Partner I

Dylan F

Construction Manager III

Kathy N

Director, Regulatory Compliance

Brandon Q

National Director of Operations

Emily A

National Director, Environment of Care and Safety

Dan S

Vice President of Strategic Planning and Sustainability

Joy R

Manager of Regulatory Compliance Support

Elyssa C

Regional Director, Property Management

Casey G

Vice President, Human Resources

Greg G

Director Fire Systems

Lee W

Director, Customer Experience Center

Kristen H

Regional Director Construction

Jessica D

Construction Project Coordinator

Charles F

Infrastructure Manager - Elevator Program

Megan M

Regulatory Compliance Manager III

Alenna P

Workforce and Report Analyst

Kathryn H

Energy Project Manager II

Carrie M

Manager Product Marketing

Billie K

Project Manager, Solutions Delivery

Kelly H

Resource Director

Daniel R

Resource Director

Shawn S

Building Performance Standards Manager

Lisa C

Client Experience Coordinator Sr.

Heather D

Property Manager II

Kelly G

Manager, Contracts and Vendor Management

Kellie T

Compliance Support Analyst

Kathy R

Construction Project Manager II

Cliff T

Manager, Business Insights

Carla S

VP, Operations

Andrea A

Director, Purchasing

Apply Today!

View all Open Positions