Director, Purchasing

Andrea A
Meet Andrea, Director, Purchasing for Medxcel. In her role, she leads four specialized teams that keep Medxcel operations running smoothly. Her track record in building efficient processes and developing team members proves that when you find the right cultural fit, extraordinary things happen.
 
"My teams understand that if we don’t get a purchase order processed, we can’t get critical services performed or parts delivered for patient care."

Tell us about your role and the teams you oversee.

I’m responsible for four teams: operational purchasing, capital requisitioning, expense management, and vendor management.
 
The operational purchasing team processes purchase requisitions into purchase orders, monitors open orders, and handles key vendor accounts. When technicians in hospitals need parts or vendor services, we facilitate those requests—often urgently—to get purchase orders moving quickly while ensuring all documentation is accurate and quotes are current.
 
The expense management team oversees procurement of goods, services, and travel through our corporate card program. They manage Concur accounts and conduct comprehensive expense report audits to ensure compliance.
 
The capital requisitioning team works with our Planning, Design, Construction, and Energy team to ensure data accuracy in our software systems, helping expedite purchase order requests and handling payment inquiries.
 
Finally, the vendor management team optimizes vendor-related data, ensuring master data accuracy—vendor names, contact information, addresses—so when our operational purchasing team dispatches purchase orders, they’re reaching the right people at our vendor organizations operating across multiple states.
 

How did you get started in your career in procurement?

I began my career in accounting, and after several years I was presented with an opportunity to work in supply chain. I’m so grateful I took that chance. I absolutely love what I do and the people I support. I joke with my team that it’s great to come in with a plan, but that doesn’t mean things will go according to that plan. I love helping others, and this position allows me to help other teams, build efficiencies, and plan for the future.
 

What path did you take to arrive in your current role?

It’s been an amazing journey. I wasn’t looking to leave my job when I got a call about an opportunity at Medxcel. I was so impressed with the company and the people I interviewed with that I called the recruiter from my car after the interview, before I even left the parking lot. I told him if this opportunity wasn’t a good fit, I wanted him to find me a job somewhere at Medxcel, because the company felt like home.
 
Medxcel core values, employee enthusiasm, and culture spoke to my soul. My leaders care about me and help mentor me toward the next steps in my career. At previous companies, supervisors weren’t hands-on and didn’t express interest in learning about my goals. Knowing I’d have a strong, caring support system was huge when I joined Medxcel. There are so many opportunities to grow here.
 

What is the best part of your job?

I love working with cross-functional teams to build efficient processes and ensure we’re doing what’s best for Medxcel. The friendships I’ve developed here are amazing. I love learning about other areas of the business and have developed a valuable understanding of the interdependencies between our teams.
 

How do your teams collaborate with other areas of the business?

I always remind people that we wouldn’t be where we are today without our partnerships. We can’t continue to build or enhance processes without those relationships. We need to understand what end users are experiencing and what roadblocks they face so we can realign processes, provide training, or make improvements—whether that’s enhancing existing processes or starting fresh.
 

How does Medxcel support your personal wellbeing?

Having a generous PTO program has definitely helped me enjoy more time with my family, especially my children. Being able to take trips and decompress is invaluable. 
 
One thing I truly love about Medxcel is that it’s not just about work—it’s about getting to know people and understanding them. Maybe I see someone who’s normally bubbly and outgoing, but they’re quiet. Taking an extra five minutes to understand what they’re going through and offering support makes all the difference. It’s asking someone, “Hey, I know your son went to prom this weekend. How’d it go?”
 
It allows us to be a true family, bring our whole selves to work without needing to hide what’s going on in our lives.
 

How does the work of your teams impact patient care?

My teams are committed and compassionate. They understand that if we don’t get a vendor set up, we’re preventing hospitals from placing orders. If we don’t get a purchase order processed, we can’t get critical services performed or parts delivered to support patient care. Whether it’s the middle of the night or a weekend, hospitals always feel supported because we have processes in place to help them, no matter what.
 
We’ve even helped employees traveling on business with hotel reservations or corporate card issues during non-business hours. We’re ready to help our stakeholders at all times.
 

How would you describe the culture at Medxcel?

The culture at Medxcel is very friendly and family oriented. We work with so many people every day, and everyone feels supported. There’s mutual respect and a desire to gain different perspectives to be a better organization.
 
This is an organization with leaders who care. If you have a question, you can walk into a vice president’s office and they’ll ask, “How can I support you?” Our leaders want to hear your voice and understand your challenges. At Medxcel, we all work as partners. You’re free to voice your opinion and share ideas, and then you start working on them.
 

How does Medxcel support career development?

I’m a huge proponent of supporting career development for my team members through cross-functional training. Just because you’re in purchasing doesn’t mean you can’t learn about vendor management. I’ve promoted someone from capital requisitioning to expense management and moved someone from purchasing to vendor management specialist.
 
The opportunities are there. It’s about helping them see how they impact other areas and asking, “Would you want to learn more about this?” When team members ask, “What else can I learn?”—I tell them, “Tell me what you want to do, what you’re interested in, and let’s work toward that.” It’s amazing to see their growth.
 

How does Medxcel impact the communities we serve?

Medxcel supports us volunteering in our community. A few years ago, I was on a team that volunteered at a facility for victims of domestic violence and their children. We helped clean this massive facility and fix things that needed to be repaired.
 
Another volunteer opportunity that was close to my heart was at a local adult care center for people suffering with Alzheimer’s and dementia. It was one of the best days, helping with cleaning and maintenance, but also getting to interact with the members. It’s amazing that we have these opportunities to serve others.
 

What would you say to someone who asks you if you recommend working for Medxcel?

I absolutely recommend working at Medxcel. The culture, the growth opportunities, the supportive leadership all come together to create an environment where you can truly thrive. I’ve never regretted that phone call from the parking lot six years ago.

More Profiles

Jay J

National Director, Real Estate

Jay J

From military service to healthcare real estate expertise, Jay brings a unique perspective to his role as National Director of Real Estate. With over two decades of specialized expertise, Jay leads the implementation of a new platform that’s transforming how Medxcel manages outpatient facilities, bridging the gap between real estate operations and healthcare delivery.
Read More

Mark Y

National Director, Real Estate Transactions

Mark Y

With more than a decade of healthcare industry experience and a diverse background spanning urban planning and commercial real estate, Mark optimizes how healthcare organizations manage their real estate portfolios. As national director of real estate transactions, he leads regional directors across the country who negotiate competitive lease terms and help clients right-size their real estate footprint and maximize their investments.
Read More

Thomas M

Supervisor, IT Service Desk

Thomas M

From creating recycled art to IT solutions, Thomas brings his whole self to work as Medxcel’s IT Service Desk Supervisor. With a background in retail, Thomas combines technical expertise with genuine customer care to keep Medxcel team members and systems running smoothly.
Read More

Vishal K

Process Improvement Manager, Construction

Vishal K

With a background in engineering and a Six Sigma black belt, Vishal brings fresh perspective to Medxcel’s construction processes. As process improvement manager, he brings cross-functional teams together to identify and tackle pain points, implementing solutions that ultimately enhance healing environments for patients. His collaborative approach and change management expertise are transforming how Medxcel supports healthcare facilities.
Read More

Deborah H

Client Solutions Consultant I

Deborah H

Employers often tout work-life balance when recruiting employees. Not every employer lives out that promise, however. For Deb, healthy work/family boundaries and leaders who encourage and celebrate community service are two reasons why she’s enjoyed working at Medxcel.
Read More

Breon J

Talent Acquisition Partner I

Breon J

A self-described “connector of opportunity,” Breon recruits talented professionals for a variety of roles at Medxcel. When asked what stands out about Medxcel as an employer, Breon points to two things: growth opportunities and adherence to core values. “The people you’ll meet at Medxcel are eager to be valuable resources,” he shares: “That’s what makes helping people find their place here so rewarding.”
Read More

Kathy N

Director, Regulatory Compliance

Kathy N

Safety is huge for patients. You never want anyone to go home sicker than they came into our facilities. We can’t do anything about what brought them to the hospital, but we don’t want their condition to worsen because of our buildings, or because the air pressure is wrong, or because there was a fire, for example. They shouldn’t have to worry about water systems, temperature, humidity, none of those things should be on their minds.
 
Read More

Brandon Q

National Director of Operations

Brandon Q

I often find myself in the role of a coach. The conversations I have with people are less about me telling them what to do, and more about listening. “How would you do this? Have you thought about this?” I also  provide insight and perspective to other departments on how initiatives might land in the field, exploring any ramifications we may not have considered.
Read More

Dan S

Vice President of Strategic Planning and Sustainability

Dan S

Meet Dan! In his role as Vice President of Strategic Planning and Sustainability, Dan is responsible for a wide range of strategic programs including master facility planning, facility capital planning, design standards, and sustainability programs. Dan partners with Medxcel and client leaders to understand their goals and align them with appropriate facility solutions. Dan and his team are tasked with expanding Medxcel’s focus on sustainability and helping customers achieve their environmental stewardship and sustainability goals.
 
Read More

Joy R

Manager of Regulatory Compliance Support

Joy R

Meet Joy! Joy is the Manager of Regulatory Compliance Support for Medxcel. In her role Joy leads Medxcel’s team of Facilities Support Managers who are responsible for implementing policies, procedures, processes, ad providing training to support of the Facility Management Operating system (FMOS®) for Medxcel’s operations across the United States. Through her team of Compliance Support Managers, Joy holds primary responsibility for assuring those policies, procedures, and protocols are implemented, enabling standardization, training, optimization, and compliance of facility operations.

 
Read More

Casey G

Vice President, Human Resources

Casey G

Meet Casey! In her role as Vice President, Human Resources, Casey is responsible for the entire human resources function including developing and implementing strategies for talent development, acquisition, and HR services. Casey partners with the Medxcel leadership team to develop business strategies that address the talent capabilities and needs to advance Medxcel and its clients. The HR team creates and implements programs designed to attract, motivate, develop, and retain top talent within the industry, creating career paths and development opportunities for associates and leaders.

Read More

Lee W

Director, Customer Experience Center

Lee W

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.
 
Read More

Charles F

Infrastructure Manager - Elevator Program

Charles F

Charles oversees the national elevator program for Medxcel. In his role he is responsible for managing the nationwide elevator portfolio and vendor contracts for Medxcel customer sites. As part of the Planning, Design and Construction team, he also assists with analyzing vertical transportation needs for complex capital projects.
 
Read More

Megan M

Regulatory Compliance Manager III

Megan M

Meet Megan! Megan is a Regulatory Compliance Manager III where she helps lead the implementation of Medxcel’s operating system. She assesses new and existing clients for operational and regulatory compliance and provides operational and regulatory support to Medxcel facilities.

 
Read More

Alenna P

Workforce and Report Analyst

Alenna P

Meet Alenna! Alenna is a Workforce and Report Analyst for Medxcel. In her role, Alenna supports the Client Experience and Solution Center (CEC) team by helping to standardize, optimize, and automate key staffing and forecasting processes supporting associate engagement. She works with key stakeholders within Medxcel to ensure that department resources are optimized.
Read More

Kathryn H

Energy Project Manager II

Kathryn H

Meet Kathryn! As an Energy Project Manager II, Kathryn is responsible for energy related initiatives associated with facility infrastructure, supply and demand side operational risks, and development of optimized infrastructure solutions associated with energy spend. Her responsibilities include utility bill management,utility contact for acquisitions and divestitures, and point of contact for collaboration with supply chain and finance on energy projects.
Read More

Carrie M

Manager Product Marketing

Carrie M

Meet Carrie! As Manager Product Marketing, Carrie leads the team responsible for creating and implementing product messaging and materials to support the growth of Medxcel. 
Read More

Billie K

Project Manager, Solutions Delivery

Billie K

Thinking back to past employers, Billie recalls a lot of resistance: Resistance to change, to growth, to opportunities. Not so with Medxcel, where she’s been encouraged to develop new skills, pursue her career aspirations, and have a say in company processes and plans. “It doesn’t feel like you have to elbow your way in or fight for what you need,” she recounts: “It just feels like support.”
Read More

Lisa C

Client Experience Coordinator Sr.

Lisa C

Meet Lisa! Lisa is a Client Experience Coordinator Sr. for Medxcel. In her role she provides exceptional service to Medxcel customers, business leaders and client-based technicians to dispatch service requests. She is responsible for documenting reported issues and works with Medxcel technicians to resolve incidents to enable customers to deliver quality care to their patients.
Read More

Kelly G

Manager, Contracts and Vendor Management

Kelly G

Meet Kelly! As manager, contracts and vendor management, Kelly leads Medxcel's supply chain efforts to support the development, implementation, and monitoring of contracts and agreements associated with Medxcel's large scale vendor programs. Kelly works alongside key stakeholders to ensure cost savings and value delivery, while meeting needs for complex capital projects. Kelly is responsible for ensuring that all suppliers and vendors meet all related building and saety codes, regulations, and accrediting agencies.
 
Read More

Kellie T

Compliance Support Analyst

Kellie T

Meet Kellie! Kellie holds the role of Compliance Support Analyst for Medxcel at the corporate office in Indianapolis. Kellie and her team support the Program Management and Compliance teams. Kellie analyzes data from divisional resources, identifying trends, improvement opportunities, benchmarking, and training opportunities.
Read More

Cliff T

Manager, Business Insights

Cliff T

Cliff is Manager, Business Insights (BI) and works within the Analytics Center of Excellence (COE) at the Medxcel Corporate Office in Indianapolis. In his role, Cliff works closely with the COE Manager, and oversees a team of analysts. He and his team are responsible for facilitating the BI processes used to provide the Medxcel organization with high level analysis of quantitative and qualitative data from both internal and external sources.
Read More