Resource Director

Daniel R
Daniel is a Resource Director for Medxcel. In his role, Daniel acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.

 
“I can’t say enough good things about working for Medxcel. What other company provides career pathing the way Medxcel does, where someone like me who started as an HVAC tech can eventually become a Facilities Director and then a Resource Director? Regardless of what stage of your career you’re in, whether you’re a tradesperson or not, there is just so much opportunity here.”
 

Describe the path you took to arrive in your current role.

I started my career in HVAC working for my father and then at a hospital in Tulsa where I was an HVAC tech from 2008-2012 and then promoted to team lead in 2012. In 2015 our manager left and I took on some of the managerial duties. When I learned about Medxcel coming on board I asked what I could do to be prepared for a future with Medxcel because I saw that there was going to be a lot of opportunity. I had already enrolled in school and continued to work towards completing my bachelor’s degree in business management. When we transitioned to Medxcel I was promoted to the manager position in Tulsa. There was no full-time regional director at that time and the location here in Kansas was preparing for a Joint Commission survey and there was no director in place to help lead those efforts. Medxcel asked me if I would come here temporarily to help them get through the survey and I did. I felt as someone who moved from an HVAC tech into a leadership role, it was important for me to take every opportunity offered to me in order to prove myself. I saw this as a great opportunity to show what I could do here. The hospital president really liked me, and we did really well on the survey, so I applied for the Facilities Director position and got it. I most recently transitioned to a new position as a Resource Director.

What types of training and development has Medxcel offered to you? 

I’ve taken advantage of the tuition reimbursement offered by Medxcel and I found that my business education really helped prepare me for leadership roles. With my background as a technician, I wasn’t as experienced in writing reports, and my education taught me a lot about things like reporting, finances, and budgeting. I’ve also learned so much from my leaders. In Tulsa my director conducted weekly leadership development trainings and anyone in the hospital was welcome to attend. I’ve taken advantage of the Harvard Manage Mentor courses Medxcel offers through myLearning; they’ve been very helpful to me. I’ve finished all the modules in there and I often revisit them as refreshers. Medxcel has paid for me to attend ASHE and take training courses there. I’ve completed the Certified Healthcare Facilities Management (CHFM) training course and I hope to take that exam this year to obtain my certification.

What is the best part of your job?

I take a lot of pride in this hospital and our team feels that its successes reflect on us. I enjoy mentoring others. There’s another leader in Tulsa that I’ve encouraged to take a path into leadership that is similar to mine. He was a carpenter when he worked for me and now he’s a supervisor. I’ve also got associates here that are attending school and doing leadership training. I think that probably the very best part of my job is positively influencing others who may think they’re stuck in the position they’re in and showing them that they are not. There’s so much opportunity at Medxcel and they off the support and benefits to help you along your career path.

Which of Medxcel’s Core Values speak to you the most?

Medxcel’s Core Values of Integrity, Wisdom and Creativity are critical to me. I put so much stock in integrity and honesty. I think wisdom follows that and there’s a lot of creativity required in our roles because we face so many unique problems each day that require creative solutions. I believe that if you exhibit those three behaviors, the other Core Values will fall into place naturally.

What is the most unusual thing that’s happened to you during your time at Medxcel?

Looking back, I feel that being asked to come here to Kansas to oversee their Joint Commission survey was unusual, and a turning point in my career. I came here on January 2, 2019, and at that time our site historically had among the lowest Joint Commission scores in the hospital system. So I came here in January, and we went through Joint Commission the third week in March. We had only 19 total findings, one medium risk, one widespread risk, and 17 low/limited risk. That really showed me that in a short period of time we were able to accomplish so much. We’re a relatively small facility, but our scores were so good that during the exit interview, Joint Commission took 30 minutes to explain what a great job our facilities team had done, and that a hospital our size would normally expect to average 40-60 findings on a good survey. So I’m very proud of that project and the work we did. When I arrived, the books were in chaos. The technicians were doing a good job but there wasn’t consistent leadership here. Apparently my leadership qualities fit in well with the team here and I ended up staying. We’ve continued our good work; in 2019 and 2020 we’ve lowered our budget spend by $700,000 through insourcing a lot of the work. Consistent leadership and the support of Medxcel’s resources has helped a great team become even better.

What would you say to someone who asks you if you recommend working for Medxcel?

I can’t say enough good things about working for Medxcel. What other company provides career pathing the way Medxcel does, where someone like me who started as an HVAC tech can eventually become a Facilities Director and then a Resource Director? Regardless of what stage of your career you’re in, whether you’re a tradesperson or not, there is just so much opportunity here, in variety of positions, career pathing, and even locations if you want to move somewhere. Medxcel offers so much that most typical jobs can’t offer.

Is there something you’ve learned in this position that you didn’t expect?

I’ve learned that there’s a lot more work and responsibility in this job than I thought there was. When you’re an HVAC tech, you look at all your leaders and you think they’ve got it made, that they just walk around and don’t do anything. I now realize that every mistake I made as a tech, it impacted my supervisor, manager, and director. In this role, you’re not only dealing with your own mistakes and responsibilities, but you’re also dealing with the impact of mistakes of the hospital staff and your team, and that’s been a real eye opener for me. The weight of everything in this hospital is on me and it directly impacts the care we provide to our patients. There’s nothing weightier than hospital compliance and safety.

More Profiles

Joy R

Manager of Regulatory Compliance Support

Joy R

Meet Joy! Joy is the Manager of Regulatory Compliance Support for Medxcel. In her role Joy leads Medxcel’s team of Facilities Support Managers who are responsible for implementing policies, procedures, processes, ad providing training to support of the Facility Management Operating system (FMOS®) for Medxcel’s operations across the United States. Through her team of Compliance Support Managers, Joy holds primary responsibility for assuring those policies, procedures, and protocols are implemented, enabling standardization, training, optimization, and compliance of facility operations.

 
Read More

Dan S

Vice President of Strategic Planning and Sustainability

Dan S

Meet Dan! In his role as Vice President of Strategic Planning and Sustainability, Dan is responsible for a wide range of strategic programs including master facility planning, facility capital planning, design standards, and sustainability programs. Dan partners with Medxcel and client leaders to understand their goals and align them with appropriate facility solutions. Dan and his team are tasked with expanding Medxcel’s focus on sustainability and helping customers achieve their environmental stewardship and sustainability goals.
 
Read More

Sara B

Vice President of Corporate Support Services

Sara B

Meet Sara! Sara has long been passionate about improving processes and user experiences. Years ago, she experienced the impact of her work first-hand as a patient in one of our client hospitals — twice! Those life events deepened her commitment to equipping our field associates and support teams to deliver the best possible healing environment for patients, staff, and visitors. Join us in learning how Sara makes that possible in her role as Vice President of Corporate Support Services.
 
Read More

Elyssa C

Director Real Estate

Elyssa C

Meet Elyssa! Elyssa is a Real Estate Director, responsible for Medxcel’s real estate services delivery and oversight of real estate operations for her assigned region. In her role Elyssa develops, implements, and aligns operational goals to the strategic direction of each customer organization. She leads the management of real estate transactions and operations and manages a team of portfolio and property managers serving customers within the region, ensuring service excellence for all partners and customers.

 
Read More

Jonathan H

Regional Landscaping Operations Manager

Jonathan H

Meet Jonathan! Jonathan is the Regional Landscaping Operations Manager for Medxcel customer sites in the southern region. In his role, Jonathan oversees all landscaping operations in his region, provides leadership for the landscaping managers and supervisors in his region, and works alongside other operational leaders to develop, implement, and monitor goals, policies and procedures. Jonathan assists his teams in achieving their goals, delivering service excellence, and ensuring customer satisfaction.
Read More

Casey Garamoni

Vice President, Human Resources

Casey Garamoni

Meet Casey! In her role as the Vice Preside of Human Resources, Casey is responsible for the entire human resources function including developing and implementing strategies for talent development, acquisition, and HR services. Casey partners with the Medxcel leadership team to develop business strategies that address the talent capabilities and needs to advance Medxcel and its clients. The HR team creates and implements programs designed to attract, motivate, develop, and retain top talent within the industry, creating career paths and development opportunities for associates and leaders.

Read More

Greg G

Director Fire Systems

Greg G

Meet Greg! In his role as Director of Fire Systems, Greg is responsible for the strategy, direction, organization, and administration of Medxcel’s national fire systems program. He assists in developing and executing the policies and procedures of the program to support fire systems and safety compliance for Medxcel customers.
 
Read More

JD D

Chief Information Officer

JD D

Meet JD! In his role as Chief Information Officer (CIO), JD partners with business stakeholders on the strategic technology roadmap and options for innovation aligning with Medxcel’s goals and objectives. His Information Technology (IT) team provides an agile cohesive portfolio of technology solutions to meet the needs of Medxcel, our clients, and changing market conditions.
 
Read More

Stephen G

Director Landscaping

Stephen G

Meet Stephen! Stephen is the Landscaping Director for Medxcel where he is responsible for leading Medxcel’s landscaping operations at client sites across the country. He and his team are responsible for client satisfaction, capital development, cost savings programs, and global best practices in the field of healthcare landscaping. Stephen works alongside Medxcel operational leaders to develop, implement, and monitor goals, policies, and procedures. Stephen ensures that landscaping teams achieve balance between service delivery, cost, and efficiencies while continuously improving operating effectiveness and client satisfaction.
 
Read More

Scott C

Vice President, Emergency Management, Environment of Care and Safety

Scott C

Meet Scott! In his role as the Vice President, Emergency Management, Environment of Care and Safety, Scott oversees those operational areas for Medxcel healthcare customers across the country. Scott provides leadership, expertise, and drives the vision for integrated emergency management, general safety, security, fire protection, life safety, and accident prevention programs. Scott and his teams build collaborative partnerships with healthcare leaders, local, state, regional and federal stakeholders to share and coordinate information and activities leading to safe, healthy communities.
 
Read More

Lee W

Director, Customer Experience Center

Lee W

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.
 
Read More

Joe P

Plumber III

Joe P

Meet Joe! Joe is a Plumber III at a Medxcel customer site in Oklahoma. In his role, Joe is responsible for installing, repairing, and maintaining pipes, fixtures, and other plumbing used for water distribution and wastewater disposal within the facility. He coordinates with others to ensure that all projects are completed on time, and in compliance with all safety and building codes. As a team lead, Joe helps to train new associates and serves as a plumbing subject matter expert within his site.
 
Read More

Jeff R

Manager Facilities

Jeff R

Meet Jeffrey! Jeffrey is a Facility Manager at a client site in Alabama. In his role, Jeffrey manages the daily operations of the maintenance and facilities department for his facility. He and his team ensure that the property operates safely and efficiently and is in compliance with all applicable regulatory and safety guidelines while maintaining service excellence
 
Read More

David T

HVAC Tech II

David T

Meet David! David is an HVAC Tech II at a Medxcel client site in Kansas. In his role, David installs, operates, and maintains the hospital’s heating and air conditioning (HVAC) systems. He is responsible for identifying and completing needed repairs and assists with the installation of replacement equipment when needed. David and his team conduct preventative maintenance and upgrades to the HVAC systems and equipment and assist other teams within Medxcel as needed.
 
Read More

Kristen H

Regional Director Construction

Kristen H

Meet Kristen! In her role as regional director construction, Kristen is responsible for oversight of all Medxcel Planning Design and Construction projects and project managers in her territories. She works alongside facilities management and customer leadership teams to ensure the successful coordination, implementation, and completion of all capital construction, expansion, and renovation projects. She focuses on the overall effectiveness of the design and construction and alignment with the mission and strategy of Medxcel and the customer.
 
Read More

Paul S

Facilities Manager

Paul S

Meet Paul!  Paul is the Facilities Manager at a hospital system in Tulsa, Oklahoma. In his role Paul manages the daily operations of the maintenance and facilities department to ensure that all customer goals are met while delivering service excellence. Paul assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Vicente F

HVAC Tech II

Vicente F

Meet Vicente! Vicente is an HVAC Tech II at a Medxcel client hospital in Kansas. In his role, he is responsible for maintaining the organization’s heating and air conditioning (HVAC) systems. He and his team identify repair and replacement needs and complete repairs and equipment installation as needed. Vicente conducts preventative maintenance and upgrades on the HVAC system equipment and assists other Medxcel departments as needed.
 
Read More

Tyris W

Manager Facilities

Tyris W

Meet Tyris! Tyris is a Facilities Manager for a Medxcel client in Jacksonville, Florida. As Facilities Manager, Tyris manages the daily operations of the maintenance and facilities department at his assigned hospital. He and his team ensure that the facility operates safely and efficiently and remains in compliance with all applicable regulatory and safety guidelines while maintaining service excellence.  Tyris works with both Medxcel and client leadership to align organizational goals and objectives.
 
Read More

Megan M

Regulatory Compliance Manager III

Megan M

Meet Megan! Megan is a Regulatory Compliance Manager III where she helps lead the implementation of Medxcel’s operating system. She assesses new and existing clients for operational and regulatory compliance and provides operational and regulatory support to Medxcel facilities.

 
Read More

Joe R

Facility Manager

Joe R

Meet Joseph! Joseph is the Facility Manager at a customer hospital site in Illinois. In his role Joseph manages the daily operations of the maintenance and facilities department to ensure that the customer goals are reached while delivering service excellence. He assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Latasha M

Maintenance Mechanic I

Latasha M

Meet Latasha! Latasha is a Maintenance Mechanic I at a Medxcel client hospital in Oklahoma. In her role, she performs routine and preventative maintenance duties at her site. She performs preventive maintenance troubleshoots, diagnoses, and repairs a variety of mechanical systems and equipment at her client facility.

 
Read More

Ricky W

Carpenter II

Ricky W

Meet Ricky! Ricky is a Carpenter II at a Medxcel customer site in Florida. In his position, Ricky is responsible for carpentry, painting, and general maintenance tasks at his facility. He repairs fixtures such as doors, locks, and cabinets. Ricky also primes, paints and stains surfaces in the hospital including walls, ceilings, equipment, and furniture.
 
Read More

Kelly H

Resource Director

Kelly H

Meet Kelly! Kelly is a Resource Director for Medxcel. In her role, Kelly acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.
 
Read More

Sarah B

Electrician II

Sarah B

Meet Sarah! Sarah is an Electrician II for Medxcel in Michigan. In her role Sarah is responsible for maintenance and repair of electrical systems and wiring, equipment, and appliances. She diagnoses malfunctioning systems and components, using test equipment and tools to locate the causes of breakdowns and to correct issues.
Read More

Annette L

Fire Systems Tech I

Annette L

Meet Annette! Annette is a Fire Systems Tech I for Medxcel in Novi, Michigan. In her role, Annette is responsible for the testing of the fire alarms, sprinkler systems, and related equipment at her site. She performs preventive maintenance and inspections of the life safety systems and equipment and is the subject matter expert on fire alarms and fire suppression.
 
Read More

Shawn S

Building Performance Standards Manager

Shawn S

Meet Shawn! Shawn holds the role of Building Performance Standards Manager for Medxcel. In her role, Shawn is responsible for understanding customer facility expectations and evaluation of building performance, using evidence to support planning and design standards. She collaborates with subject matter experts within Medxcel and its customers, utilizing analysis to optimize standards across multiple factors and variables. Shawn is responsible for managing two processes: evaluation of building performance and the creation of new standards and upgrading of existing standards. Her work will help Medxcel develop a body of knowledge that is unique to the healthcare marketplace.
 
Read More

Rob D

Fire Systems Tech III

Rob D

Meet Rob! Rob is a Fire Systems Technician III for Medxcel serving customers in Indiana. He serves as the team lead for the local Medxcel Fire Systems team and is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment in their assigned facilities.
Read More

Rachel H

Facilities Supervisor

Rachel H

Meet Rachel! Rachel is a Facilities Supervisor in the Chicago area, responsible for the day-to-day direction of her facilities department staff at a customer’s healthcare facility. She assists in setting strategic direction to achieve operational and financial goals for safety, utility and building systems. Her team ensures physical plant efficiency and cost minimization through preventive and corrective maintenance scheduling, energy management and regulatory compliance.
Read More

Josh G

Fire Systems Tech III

Josh G

Meet Josh! Josh is a Fire Systems Technician III for Medxcel in Birmingham, Alabama. In his role, Josh serves as the lead for the local Medxcel Fire Systems team. He is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment.
Read More

Jorge D

Supervisor Facilities

Jorge D

Meet Jorge! Jorge is a Facilities Supervisor in Texas. In his role Jorge provides direction and leadership to the staff within the facilities department at his client site. He assists in setting the strategic direction to meet operational and financial goals, maintaining safety, utilities, and building systems. As Facilities Supervisor, Jorge also helps to ensure that all site regulatory and safety compliance is appropriately documented.
Read More

Tony J

Manager Facilities

Tony J

Tony is Manager Facilities for a Medxcel customer in Washington DC. As the Facility Manager, Tony is responsible for managing the daily operations of the maintenance and facilities departments. He partners with the customer’s leaders to develop, implement, and achieve operational goals. Tony and his team ensure the safe and efficient operation of the medical campus in compliance with applicable regulatory and safety guidelines. He works with associates, vendors, and the customer to drive successful operations and ensure satisfaction of all constituents.
 
Read More

Rexanna W

Facility Coordinator

Rexanna W

Rexanna is a Facility Coordinator for Medxcel at a hospital in Jacksonville, FL. In her role, Rexanna is responsible for ensuring the smooth operation of office and administrative functions supporting the facilities team members at her customer site. She provides exemplary customer service to both her team and her hospital leaders.  
Read More

Miguel F

Plumber II

Miguel F

Miguel is a Plumber II for Medxcel in Wichita, Kansas. In his role Miguel is responsible for installing, repairing, and maintaining pipes, fixtures and other plumbing equipment used for water distribution and wastewater disposal within the medical facility. Plumbers work cooperatively with other trades and laborers to ensure that all specifications, legislation, and policies are met and assigned projects are completed efficiently and on schedule.
Read More

Carla S

VP of Operations

Carla S

Carla is a VP of Operations for Medxcel, overseeing facilities management services across multiple sites in her assigned region. Working closely with customers, Carla is responsible for integrated service delivery, customer retention, associate development, and strategic initiatives in her region. Carla works closely with Medxcel and customer leadership teams to ensure strategic alignment and achievement of goals for all parties. 
Read More

Bill C

Power Plant Operator I

Bill C

In his role William is responsible for maintaining the safety and proper operation of the power plant and associated control structures. He and his team operate, maintain, and adjust boilers, furnaces, engines, pumps, heat exchangers, generators, motors, chillers, cooling towers, heating equipment, lighting, and ventilation and air conditioning equipment within their assigned facilities.  
Read More

Paul S

Power Plant Operator III

Paul S

Meet Paul! Paul is a Lead Engineer for Medxcel, responsible for the safe and proper operation of the power plant and associated control structures for a hospital facility in Tulsa, OK.  As the Lead Engineer, Paul is the subject matter expert onsite for all plant operations, and he and his team ensure safety and regulatory compliance.
Read More

Jeff F

Electrician III

Jeff F

Jeff is a Medxcel Electrician III in Tulsa, Oklahoma. In his role Jeff assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures. He diagnoses malfunctioning systems and components using test equipment and hand tools, locating the cause of a breakdown and correcting the problem. He inspects electrical systems, equipment, and components to proactively identify hazards, defects, and necessary repairs to ensure code compliance.
Read More

Greg K

Fire Tech III

Greg K

Greg is a Medxcel Fire Tech in Milwaukee, WI. He and his team oversee fire and sprinkler system inspections and maintenance for nine hospitals and several dozen clinics in the greater Milwaukee area.
Read More