Manager Facilities

Jeff R
Jeffrey is a Facility Manager at a client site in Alabama. In his role, Jeffrey manages the daily operations of the maintenance and facilities department for his facility. He and his team ensure that the property operates safely and efficiently and is in compliance with all applicable regulatory and safety guidelines while maintaining service excellence
 
“Medxcel is the best company I’ve ever worked for. Medxcel has opened up a lot of doors for me and changed my perspective on serving my community. That’s why I’m here. It’s great employment but more importantly it allows us a meaningful way to serve our community. Our friends and family are the staff and patients we’re serving and caring for here every day.”
 

Describe the responsibilities of you and your team.

My team consists of two facilities techs, one HVAC tech and one painter. Our hospital is not very big, but we serve our entire community. I manage this facility and I also help support some other Medxcel sites nearby if needed, especially when preparing for Joint Commission surveys. When any of our sites are in a survey window, we all come together and help each other out. It gives us multiple sets of eyes on things as any of us prepare for a survey. When I describe to people what we do, I tell them we manage everything within the building. I like to say that if you took the building, turned it upside down and shook it, everything that stays within the building is what we manage. Clinicians work on the patients in the building, and we take care of the building that houses the doctors and nurses that care for the patients; our support is what enables them to do their job. That’s our main goal, to ensure that our facility is safe to serve its purpose which is healing patients.
 

Describe the path you took to arrive in your current role.

I initially worked in construction for a few years while I figured out what I wanted to do. I eventually moved into volunteer fire and police work then got into corrections. I managed a prison for a little over eight years then I made the decision to leave that field and make a total career shift. I stepped down from a management position at the prison to take an entry level position as a technician with Medxcel. I wanted to get my foot in the door here in my community and it seemed like a great opportunity. I took a leap of faith and worked as a technician for several years, then I became a facilities supervisor at another facility.  About a year later a miracle happened, and the manager here left to go to another facility. I had been in my supervisor role just long enough to have the opportunity to come back to this hospital in my community as the manager. In four years I progressed from supervisor to manager. I’ve been very blessed, and along the way I had the help and support of others at Medxcel assisting me on my career path.
 

What types of training and development has Medxcel provided you with along your career path? 

Medxcel offers so many kinds of training and development. I’ve taken a lot of courses on myLearning and I have leaders and mentors who have taught me a lot about The Joint Commission and their requirements. I was not afraid of accreditation since working in the prison systems, we fell under federal accreditation guidelines that were pretty strenuous. Over two years I worked through the process of learning about TJC accreditation and ambulatory, state regulations and state health codes. There’s always someone at Medxcel to help me when needed. I’ve taken numerous online courses and achieved my life safety specialist certification through the NFPA. Through all of this, there were others at Medxcel who believed in me and kept encouraging me to press on and not give up. That’s how I got to where I am now. I’m trying to do the same thing for others and mentor members of my team. That way if I were to leave this facility, I know it will be in better shape than it was when I arrived.
 

What is the best part of your job?

Working with my team is the best part of my job. If it wasn’t for them, our hospital wouldn’t be as successful as it is. All of my team members have integrity and believe in what they’re doing and they’re highly skilled at their jobs. Another tech and I started working here when the facility was being built and we truly know it from the inside out. I love what I do. I love coming to work and I enjoy my team and the hospital staff. When you enjoy what you do it makes things a heck of a lot easier.
 

Which of Medxcel’s Core Values is more important to you?

To me integrity is the most important thing; if you don’t have that, I don’t know what you can base anything else on. That’s what I learned as a child growing up in a family with a lot of members who served in the military, they taught me the importance of honor and integrity. I want my word to mean something. If I tell someone we’re going to take care of something, we’re going to take care of it. I have no use for people in other departments who say, “that’s not my job”. Our mantra is that we will take care of whatever needs to be done because a patient or a staff member needs it. I had an experience this year where one piece of equipment on a cart was one department’s responsibility, another piece of equipment on the cart was a different department’s responsibility, but nobody would claim responsibility for the cart itself, which needed repair. I said we’ll take care of it; it won’t take us but a few minutes to fix it. That showed Medxcel in a position of leadership, willing to take responsibility for doing the right thing and doing whatever job needs to be done. To me that’s integrity, proving your worth, saying you’ll do something, then following through.
 

What would you say to someone considering joining Medxcel?

Medxcel is the best company I’ve ever worked for. Medxcel has opened up a lot of doors for me and changed my perspective on serving my community. That’s why I’m here. It’s great employment but more importantly it allows us a meaningful way to serve our community. Our friends and family are the staff and patients we’re serving and caring for here every day.
 

Is there anything you’ve learned in this job that surprised you?

What I’ve learned is that when you manage facilities in a hospital you are married to it, no matter what, and that’s a good thing. I’m the one people will call, no matter where I am, no matter what time it is, I’m going to get the call. You must be dedicated to your job, to the facility, and to the staff. This job is very rewarding; what we do is really important, and it’s been even more so during the pandemic. We’ve had to convert rooms over to COVID protocols quickly to possibly saves lives, what’s more important that that? Making everyone feel safe and helping the clinical staff to be effective in their jobs, that’s very important to me and my team, that’s why we work so hard. It’s rewarding to see how positively we impact patient care.
 

More Profiles

Stephen G

Director Landscaping

Stephen G

Meet Stephen! Stephen is the Landscaping Director for Medxcel where he is responsible for leading Medxcel’s landscaping operations at client sites across the country. He and his team are responsible for client satisfaction, capital development, cost savings programs, and global best practices in the field of healthcare landscaping. Stephen works alongside Medxcel operational leaders to develop, implement, and monitor goals, policies, and procedures. Stephen ensures that landscaping teams achieve balance between service delivery, cost, and efficiencies while continuously improving operating effectiveness and client satisfaction.
 
Read More

Scott C

Vice President, Emergency Management, Environment of Care and Safety

Scott C

Meet Scott! In his role as the Vice President, Emergency Management, Environment of Care and Safety, Scott oversees those operational areas for Medxcel healthcare customers across the country. Scott provides leadership, expertise, and drives the vision for integrated emergency management, general safety, security, fire protection, life safety, and accident prevention programs. Scott and his teams build collaborative partnerships with healthcare leaders, local, state, regional and federal stakeholders to share and coordinate information and activities leading to safe, healthy communities.
 
Read More

Lee W

Director, Customer Experience Center

Lee W

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.
 
Read More

Joe P

Plumber III

Joe P

Meet Joe! Joe is a Plumber III at a Medxcel customer site in Oklahoma. In his role, Joe is responsible for installing, repairing, and maintaining pipes, fixtures, and other plumbing used for water distribution and wastewater disposal within the facility. He coordinates with others to ensure that all projects are completed on time, and in compliance with all safety and building codes. As a team lead, Joe helps to train new associates and serves as a plumbing subject matter expert within his site.
 
Read More

Dan V

Construction Project Manager III

Dan V

Meet Dan! Dan is a Construction Project Manager III for Medxcel in Texas. In his role, Dan plans, tracks, and evaluates complex capital projects including scope, schedule, and budget as part of the Medxcel Planning, Design, & Construction team. Construction project managers review plans and assure compliance with all engineering-related safety codes, regulations, and accrediting agencies that apply to construction in healthcare facilities. Dan is responsible for monitoring implementation of Quality Assurance for his assigned projects and addresses any technical design and construction issues, identifying alternative solutions, and making recommendations to keep projects moving forward within scope and budget.
 
Read More

David T

HVAC Tech II

David T

Meet David! David is an HVAC Tech II at a Medxcel client site in Kansas. In his role, David installs, operates, and maintains the hospital’s heating and air conditioning (HVAC) systems. He is responsible for identifying and completing needed repairs and assists with the installation of replacement equipment when needed. David and his team conduct preventative maintenance and upgrades to the HVAC systems and equipment and assist other teams within Medxcel as needed.
 
Read More

Tammy H

Facilities Director

Tammy H

Meet Tammy! Tammy is a Facilities Director for Medxcel in Southeast Wisconsin where she has responsibility for four client hospitals and one large outpatient center. In her role Tammy oversees operations of the maintenance and facilities departments, ensuring alignment with the mission, values, and objectives of both Medxcel and the client organization. She and her teams ensure safe and efficient operation of the hospitals in compliance with all applicable regulatory and safety guidelines while maintaining service excellence.
 
Read More

Kristen H

Regional Construction Manager

Kristen H

Meet Kristen! In her role as regional construction manager, Kristen is responsible for oversight of all Medxcel Planning Design and Construction projects and project managers in her territories. She works alongside facilities management and customer leadership teams to ensure the successful coordination, implementation, and completion of all capital construction, expansion, and renovation projects. She focuses on the overall effectiveness of the design and construction and alignment with the mission and strategy of Medxcel and the customer.
 
Read More

Rana O

Facilities Manager

Rana O

Meet Rana! Rana is a Facilities Manager for Medxcel in Southfield, Michigan. In her role Rana manages the daily operations of the maintenance and facilities department to ensure that the customer goals are reached while delivering service excellence. She assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Paul S

Facilities Manager

Paul S

Meet Paul!  Paul is the Facilities Manager at a hospital system in Tulsa, Oklahoma. In his role Paul manages the daily operations of the maintenance and facilities department to ensure that all customer goals are met while delivering service excellence. Paul assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Vicente F

HVAC Tech II

Vicente F

Meet Vicente! Vicente is an HVAC Tech II at a Medxcel client hospital in Kansas. In his role, he is responsible for maintaining the organization’s heating and air conditioning (HVAC) systems. He and his team identify repair and replacement needs and complete repairs and equipment installation as needed. Vicente conducts preventative maintenance and upgrades on the HVAC system equipment and assists other Medxcel departments as needed.
 
Read More

Tyris W

Manager Facilities

Tyris W

Meet Tyris! Tyris is a Facilities Manager for a Medxcel client in Jacksonville, Florida. As Facilities Manager, Tyris manages the daily operations of the maintenance and facilities department at his assigned hospital. He and his team ensure that the facility operates safely and efficiently and remains in compliance with all applicable regulatory and safety guidelines while maintaining service excellence.  Tyris works with both Medxcel and client leadership to align organizational goals and objectives.
 
Read More

Megan M

Facilities Support Manager

Megan M

Meet Megan! Megan is a Facilities Support Manager, supporting Medxcel client sites in Florida and Alabama. In her role, Megan helps lead the implementation of Medxcel’s operating and compliance systems and assesses new and existing business for operational and regulatory compliance, providing support in those areas. Megan assists with the sales processes as needed providing operational analysis and technical support for sales proposals.
 
Read More

Joe R

Facility Manager

Joe R

Meet Joseph! Joseph is the Facility Manager at a customer hospital site in Illinois. In his role Joseph manages the daily operations of the maintenance and facilities department to ensure that the customer goals are reached while delivering service excellence. He assists in developing and executing the strategic direction of the facility and ensures safe and efficient operations on site in compliance with regulatory and safety guidelines.
Read More

Joy R

Facilities Support Manager

Joy R

Meet Joy! Joy is the Facilities Support Manager for the Medxcel’s Kansas, Texas and Oklahoma region. In her role, Joy leads the implementation of Medxcel’s operating system, Facility Management Operation Systems (FMOS) in her customer’s facilities. She is responsible for assessing new and existing customer facilities for operational and regulatory compliance using Medxcel’s Health Assessment tool and provides compliance support to her assigned facilities.
 
Read More

Latasha M

Facility Tech II

Latasha M

Meet Latasha! Latasha is a Facilities Tech II at a Medxcel client hospital in Oklahoma. In her role, she performs routine and preventative maintenance duties at her site. At her hospital location, Latasha maintains primary responsibility for repairing and maintaining the building’s conveyor and pneumatic tube systems.
 
Read More

Ricky W

Carpenter II

Ricky W

Meet Ricky! Ricky is a Carpenter II at a Medxcel customer site in Florida. In his position, Ricky is responsible for carpentry, painting, and general maintenance tasks at his facility. He repairs fixtures such as doors, locks, and cabinets. Ricky also primes, paints and stains surfaces in the hospital including walls, ceilings, equipment, and furniture.
 
Read More

Chelsea K

Maintenance Mechanic II

Chelsea K

Meet Chelsea! Chelsea works at a Medxcel customer site in Wisconsin and holds a unique hybrid position that combines the responsibilities of a facilities coordinator and a maintenance mechanic. In addition to her administrative duties as coordinator, Chelsea works on fire safety preventive maintenance (PM) and assists the technicians on her team as needed with PMs and repairs.
 
Read More

Kelly H

Resource Director

Kelly H

Meet Kelly! Kelly is a Resource Director for Medxcel. In her role, Kelly acts a liaison between the site teams and the overall Medxcel Facilities Management team. Members of the resource team work with Medxcel leadership to take on a variety of assignments as needed including temporarily backfilling vacant positions and working on special projects.
 
Read More

Sarah B

Electrician II

Sarah B

Meet Sarah! Sarah is an Electrician II for Medxcel in Michigan. In her role Sarah is responsible for maintenance and repair of electrical systems and wiring, equipment, and appliances. She diagnoses malfunctioning systems and components, using test equipment and tools to locate the causes of breakdowns and to correct issues.
Read More

Annette L

Fire Systems Inspector

Annette L

Meet Annette! Annette is a Fire Systems Inspector for Medxcel in Novi, Michigan. Her role is part of the Fire Systems Team that performs inspections, testing and maintenance on a variety of healthcare facility fire systems in their assigned region. These systems include fire alarm, fire sprinkler, fire extinguishers, fire walls, dampers and more. Annette and her team routinely test all individual fire alarm and sprinkler devices in the thirteen facilities in their region.
 
Read More

Daniel R

Director Facilities Management

Daniel R

Meet Daniel! As Facilities Director, Daniel oversees the operations of the maintenance and facilities department at his customer’s healthcare facility. He works with the customer and Medxcel to align and achieve operational goals while ensuring safe and efficient operation of the site in compliance with applicable regulatory and safety guidelines, all while maintaining service excellence.
 
Read More

Rob D

Fire Systems Tech III

Rob D

Meet Rob! Rob is a Fire Systems Technician III for Medxcel serving customers in Indiana. He serves as the team lead for the local Medxcel Fire Systems team and is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment in their assigned facilities.
Read More

Rachel H

Facilities Supervisor

Rachel H

Meet Rachel! Rachel is a Facilities Supervisor in the Chicago area, responsible for the day-to-day direction of her facilities department staff at a customer’s healthcare facility. She assists in setting strategic direction to achieve operational and financial goals for safety, utility and building systems. Her team ensures physical plant efficiency and cost minimization through preventive and corrective maintenance scheduling, energy management and regulatory compliance.
Read More

Josh G

Fire Systems Tech III

Josh G

Meet Josh! Josh is a Fire Systems Technician III for Medxcel in Birmingham, Alabama. In his role, Josh serves as the lead for the local Medxcel Fire Systems team. He is responsible for leading the team as they maintain, install, repair, test and inspect fire systems and sprinkler equipment.
Read More

Jorge D

Maintenance Mechanic III

Jorge D

Meet Jorge! Jorge is a Maintenance Mechanic III for Medxcel in Austin, Texas. In his role Jorge is the team lead for his site’s maintenance team. Maintenance Mechanics perform preventive maintenance, and troubleshoot, diagnose, and repair mechanical systems and equipment at their facility.
Read More

Kenneth M

Fire Systems Tech II

Kenneth M

Meet Kenny! Kenny is a Fire Systems Tech II in Evansville, IN. He is responsible for the testing of systems including fire alarms, sprinklers, card access, nurse call, and security cameras across 17 customer facilities in Southern Indiana. He performs preventative maintenance, repairs, and inspections of the systems and equipment and is the subject matter expert in his region on fire alarms and fire suppression. Kenny ensures that all systems within his assigned sites meet safety and compliance standards including those dictated by the state, local Fire Marshall, The Joint Commission and the Department of Health and Environmental Services.
 
Read More

Tony J

Manager Facilities

Tony J

Tony is Manager Facilities for a Medxcel customer in Washington DC. As the Facility Manager, Tony is responsible for managing the daily operations of the maintenance and facilities departments. He partners with the customer’s leaders to develop, implement, and achieve operational goals. Tony and his team ensure the safe and efficient operation of the medical campus in compliance with applicable regulatory and safety guidelines. He works with associates, vendors, and the customer to drive successful operations and ensure satisfaction of all constituents.
 
Read More

Rexanna W

Facility Coordinator

Rexanna W

Rexanna is a Facility Coordinator for Medxcel at a hospital in Jacksonville, FL. In her role, Rexanna is responsible for ensuring the smooth operation of office and administrative functions supporting the facilities team members at her customer site. She provides exemplary customer service to both her team and her hospital leaders.  
Read More

Miguel F

Plumber I

Miguel F

Miguel is a Plumber I for Medxcel in Wichita, Kansas. In his role Miguel is responsible for installing, repairing, and maintaining pipes, fixtures and other plumbing equipment used for water distribution and wastewater disposal within the medical facility. Plumbers work cooperatively with other trades and laborers to ensure that all specifications, legislation, and policies are met and assigned projects are completed efficiently and on schedule.
Read More

Carla S

Area Vice President

Carla S

Carla is an Area Vice President for Medxcel, overseeing facilities management services across multiple sites in her assigned region. Working closely with customers, Carla is responsible for integrated service delivery, customer retention, associate development, and strategic initiatives in her region. Carla works closely with Medxcel and customer leadership teams to ensure strategic alignment and achievement of goals for all parties. 
Read More

Bill C

Power Plant Operator I

Bill C

In his role William is responsible for maintaining the safety and proper operation of the power plant and associated control structures. He and his team operate, maintain, and adjust boilers, furnaces, engines, pumps, heat exchangers, generators, motors, chillers, cooling towers, heating equipment, lighting, and ventilation and air conditioning equipment within their assigned facilities.  
Read More

Jeff F

Electrician III

Jeff F

Jeff is a Medxcel Electrician III in Tulsa, Oklahoma. In his role Jeff assembles, installs, tests, and maintains electrical equipment, appliances, and fixtures. He diagnoses malfunctioning systems and components using test equipment and hand tools, locating the cause of a breakdown and correcting the problem. He inspects electrical systems, equipment, and components to proactively identify hazards, defects, and necessary repairs to ensure code compliance.
Read More

Paul S

Power Plant Operator III

Paul S

Meet Paul! Paul is a Lead Engineer for Medxcel, responsible for the safe and proper operation of the power plant and associated control structures for a hospital facility in Tulsa, OK.  As the Lead Engineer, Paul is the subject matter expert onsite for all plant operations, and he and his team ensure safety and regulatory compliance.
Read More

Greg K

Fire Tech III

Greg K

Greg is a Medxcel Fire Tech in Milwaukee, WI. He and his team oversee fire and sprinkler system inspections and maintenance for nine hospitals and several dozen clinics in the greater Milwaukee area.
Read More

Scott U

Regional Landscape Operations Manager

Scott U

Scott is a Medxcel Regional Landscape Operations Manager and is responsible for managing all landscaping operations within his division. His teams cover the region of Alabama, Kansas, and Oklahoma.
Read More