Meet Sara! Sara has long been passionate about improving processes and user experiences. Years ago, she experienced the impact of her work first-hand as a patient in one of our client hospitals — twice! Those life events deepened her commitment to equipping our field associates and support teams to deliver the best possible healing environment for patients, staff, and visitors. Join us in learning how Sara makes that possible in her role as Vice President of Corporate Support Services.
 

Meet Dan! In his role as Vice President of Strategic Planning and Sustainability, Dan is responsible for a wide range of strategic programs including master facility planning, facility capital planning, design standards, and sustainability programs. Dan partners with Medxcel and client leaders to understand their goals and align them with appropriate facility solutions. Dan and his team are tasked with expanding Medxcel’s focus on sustainability and helping customers achieve their environmental stewardship and sustainability goals.
 

Meet Joy! Joy is the Manager of Regulatory Compliance Support for Medxcel. In her role Joy leads Medxcel’s team of Facilities Support Managers who are responsible for implementing policies, procedures, processes, ad providing training to support of the Facility Management Operating system (FMOS®) for Medxcel’s operations across the United States. Through her team of Compliance Support Managers, Joy holds primary responsibility for assuring those policies, procedures, and protocols are implemented, enabling standardization, training, optimization, and compliance of facility operations.

 

Meet Casey! In her role as the Vice Preside of Human Resources, Casey is responsible for the entire human resources function including developing and implementing strategies for talent development, acquisition, and HR services. Casey partners with the Medxcel leadership team to develop business strategies that address the talent capabilities and needs to advance Medxcel and its clients. The HR team creates and implements programs designed to attract, motivate, develop, and retain top talent within the industry, creating career paths and development opportunities for associates and leaders.

Meet JD! In his role as Chief Information Officer (CIO), JD partners with business stakeholders on the strategic technology roadmap and options for innovation aligning with Medxcel’s goals and objectives. His Information Technology (IT) team provides an agile cohesive portfolio of technology solutions to meet the needs of Medxcel, our clients, and changing market conditions.
 

Meet Lee! In her role as Director, Customer Experience Center, Lee is responsible for two customer service teams, the Client Experience Center (CEC) and the Client Solution Center (CSC). These teams contribute to the retention and satisfaction of Medxcel clients through a focus on customer service and operational service standards. Lee develops and implements customer service strategies and processes that allow the teams to provide exceptional service support for customers and Medxcel field associates. Lee and her leaders work together to ensure that their frontline team members are trained and prepared to assist customers and have all the resources needed to quickly bring issues to resolution.
 

Charles oversees the national elevator program for Medxcel. In his role he is responsible for managing the nationwide elevator portfolio and vendor contracts for Medxcel customer sites. As part of the Planning, Design and Construction team, he also assists with analyzing vertical transportation needs for complex capital projects.
 

Meet Alenna! Alenna is a Workforce and Report Analyst for Medxcel. In her role, Alenna supports the Client Experience and Solution Center (CEC) team by helping to standardize, optimize, and automate key staffing and forecasting processes supporting associate engagement. She works with key stakeholders within Medxcel to ensure that department resources are optimized.

Meet Carrie! As Marketing Manager, Carrie leads the team responsible for creating and implementing market and customer brand messaging and materials to support the commercial growth of Medxcel. She works with organizational leaders to guide development and execution of marketing plans. The marketing team also holds responsibility for strategic marketing analysis, customer and brand experience, brand growth, project management and delivery, sales support, and customer engagement.

Meet Kathryn! As an Energy Project Manager, Kathryn is responsible for energy related initiatives associated with facility infrastructure, supply and demand side operational risks, and development of optimized infrastructure solutions associated with energy spend.

Meet Billie! Billie is a Payroll Analyst I working out of the Medxcel Corporate Office in Indianapolis. In her role Billie is responsible for compiling, entering, posting, and reconciling payroll data. She and her team maintain accurate payroll records and assist Medxcel employees with questions pertaining to company policies and procedures.

Meet Lisa! Lisa is a Client Experience Coordinator Sr. for Medxcel. In her role she provides exceptional service to Medxcel customers, business leaders and client-based technicians to dispatch service requests. She is responsible for documenting reported issues and works with Medxcel technicians to resolve incidents to enable customers to deliver quality care to their patients.

Meet Kelly! Kelly is a Contracting Consultant working out of the Medxcel Corporate Office. In her role Kelly supports the execution and monitoring of national, regional, and local contracts and agreements supporting Medxcel. She partners with internal stakeholders to ensure that business needs are met at all Medxcel customer sites.

Meet Kellie! Kellie holds the role of Compliance Analyst and Support for Medxcel at the corporate office in Indianapolis. Kellie and her team support the Program Management and Compliance teams. Kellie analyzes data from divisional resources, identifying trends, improvement opportunities, benchmarking, and training opportunities.

Cliff is Supervisor, Business Intelligence (BI) and works within the Analytics Center of Excellence (COE) at the Medxcel Corporate Office in Indianapolis. In his role, Cliff works closely with the COE Manager, and oversees a team of analysts. He and his team are responsible for facilitating the BI processes used to provide the Medxcel organization with high level analysis of quantitative and qualitative data from both internal and external sources.

Andrea is Manager, Procure to Pay and works in the Medxcel corporate office in Indianapolis, Indiana. As part of the Procurement team, Andrea leads the development, implementation, operational execution, and monitoring of purchasing activities for Medxcel.