Describe your role and day-to-day responsibilities.
My role as Facilities Supervisor involves teamwork above all else. Day-to-day I do a variety of tasks including managing the FMOS (Facilities Management Operating Systems) books, overseeing day-to-day operations, and troubleshooting problems as they arise. I feel my primary job is to keep everything moving forward and everyone working together as a team for the good of our customer. I supervise a team of around twenty associates with a variety of skills including groundskeeping, painting, maintenance, mechanics and engineering technicians. I started here about a year ago and I really appreciate the mentoring I’ve received, and I continue to learn from my team every day. People think of my team as being behind the scenes; clients may not see facilities staff often, but we are a critical component in keeping our hospital running smoothly.
Describe the path you took to arrive in your current role.
I attended Purdue University and majored in Industrial Engineering Technology. When I was in school, I was involved in the ASHRAE (Society of Heating, Refrigeration, and Air Conditioning Engineers) chapter and as part of that I went on a hospital tour. I was fascinated by the tour, particularly what it takes behind the scenes to make a hospital successful. I got involved in construction management classes that addressed hospital design and joined ASHE (American Society of Healthcare Engineers). ASHE provided me with opportunities to get involved in the field as a student - attending conferences, participating on a task force, and introducing me to others in the industry. I learned about Medxcel through ASHE, and I spent a summer as an intern here where I learned about the mission and values of Medxcel and their dedication to their associates. I knew that I definitely wanted to return to work at Medxcel full-time someday. A few years later I returned in this role.
What drew you to Medxcel as a place to grow your career?
As an intern I saw what a great place Medxcel is to learn and grow, that’s why I came back here; I know this is a place I can stay and learn and grow my career. Medxcel really invests in their associates. We have access to an extensive myLearning online library with educational programs, they support our involvement with ASHE and help associates continue their education. I plan to work towards achieving my CHFM (Certified Healthcare Facility Manager) certification in the next few years. I’ve felt so supported as I entered this new role. When I had a survey coming up, Medxcel sent experts in to work with and reviewed the FMOS™ books with me, providing opportunities and suggestions for improvement before the review. And my mentor didn’t just point out things I had done wrong, he explained the process to me and what to expect and gave me positive suggestions for improvement. I thought it was really great that Medxcel gave me the opportunity to learn directly from others who have been in my shoes; I value learning from the experience of others.
What is the best part of your job?
My favorite part of the job is the variety each day, from managing the FMOS™ books to helping manage day-to-day operations and interacting with so many different people. My team is awesome; no matter what comes up they always rise to the challenge and support each other, whether dealing with a natural gas outage or battling a snowstorm in the winter. You can’t run a large healthcare facility by yourself, it takes a big team all working together.
Which of Medxcel’s Core Values is most important to you?
It’s hard to pick one Value, they are all meaningful to me and Medxcel’s Mission, Vision and Values are a big part of why I chose to work here! I would say Creativity and Dedication are most important in my job. A hospital never closes, you have to be dedicated 24/7/365. We use creativity a lot in our work, finding creative solutions to problems that arise in order to keep patients safe while remaining code compliant.